Residences in Thann-Cernay

"Petit déjeuner bon et copieux Personnel très professionel"

"Good breakfast, friendly staff. Room fridge, coffee maker, hot water kettle was welcomed."

"Very clean room, breakfast great. Across the street from main train station. WiFi a bit weak but workable."

"Great hotel, easy check in and staff were very informative - happy to give advice on best locations to visit. Secured parking as also a great benefit. "

"On the whole, we were very happy with our stay here. However, there was one issue that caused us a problem in our apartment (306). Sometimes, there was a strong smell of sewerage on the upper floors but at other times it was ok. We couldn't work out if it was the drains or the air con. This was reported twice to reception and was acted upon both times but was never fully resolved."

"There are two tales here. The night staff is just ok and the day one is super friendly, so no complains about the staff in general. However, the hotel feels dirty and is ugly. A lot of the equipment doesnt feel of good quality, and the rooms have installations that feel from the communist era in Eastern Europe. That's not good, cause they are asking more than the price of 4stars hotels in other places in Western Europe. Heck, this stop of the itinerary was more expensive than one in a 5stars hotel we had. It is a shame that they have a historic house that they use for publicity, because nobody is actually staying there."

"We stayed 4 nights. It appears newly renovated . The room was a bit warm without opening the window (the central AC was not turned on yet)…But the staff did everything to make us comfortable, including moving to a different room. The hotel is central, close to restaurants and shopping. Parking is an issue, so consider hotel’s paid one but be sure to reserve a spot. "

"Quaint and comfortable. The staff was extremely helpful and friendly."

"Great hotel and great location! We had a group of 13 that stayed at this hotel. Exceptional service - my husband left his watch in the safe and they called us and were able to help ship it back to us. I cannot say enough about their honesty and their wonderful service! Best place to stay when visiting Colmar!"