"I recently stayed at this hotel and overall had a wonderful experience. The amenities were great, the breakfast was delicious, and the staff were incredibly friendly and helpful—especially Marian, who went above and beyond to make our stay comfortable. The only downside was that the sheets in our room were not properly cleaned upon arrival. I hope the housekeeping team improves this area, because everything else about the stay was truly enjoyable. Despite that, I loved my time here and would...

"They took $2,000 out of my account twice and it was not returned from pending status until the day we travelled home which took all of our spending money for our vacation. We dealt with a lady named Stacey trying to get three nights taken off our bill and she was extremely rude and curt. We felt this was a reasonable request given the hardship placed on our family. We had to unstop our own toilet and fix the refrigerator ourselves because no one was available. We also had no power in our...