"Everything was excellent; the only issue was at night—while on the 12th floor (with floors above us)—when the ceiling began leaking heavily in several spots for about 30 minutes, soaking various parts of the room."

"No attempt to help in any way "

"Frigerator left in hall for 3 days. Loud noises through thin walls. Rude and unhelpful desk staff. Not pleasant 😕 trashcan was left IN toilet and shower had dirty, used rag left by cleaning staff."