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"Spa was brilliant, really clean, smelt nice and staff so welcoming. Room spotless, quiet night sleep and nice little extras in room. Breakfast and dinner very nice, again staff very efficient and friendly. "

"We had an amazing time. The hotel is lovely, every piece of decor & furniture is luxurious. The staff are all very pleasant and helpful. We were booked in for B&B and breakfast was wonderful. When we arrived Liam checked us in & explained the town was experiencing power cuts & lifts weren’t working. As I have mobility issues they couldn’t give us our intended room instead we were given Room 2 Olive Mews and I can only describe it as heavenly, with it’s own spa. I booked a massage and it was great too. We are home now after being pampered & spoiled. I think we have found our new No.1 favourite hotel. Thank you"

"Clean , warm really good bed and on suite"

"Had a lovely time for my 40th birthday last week and even got upgraded to a hot tub room. The staff were so lovely too! We will definitely be back in the summer"

"We were upgraded to a beautiful, clean and spacious room overlooking the front of the Hotel. The staff are incredibly friendly and helpful - our bags were even taken up to our room for us. Buffet cooked breakfast is delicious and plentiful and the 3 course evening dinner is a nightly treat! The Hotel is ideally situated for walking in the National Park and close to shops, and local transport. All-in-all highly recommended!"

"Breakfast setup felt very cramped Plates were cold so after a few minutes so was the food On arrival at breakfast on 1st day we were told you know the drill maybe he mistook us for someone else No lake view in breakfast room as they have erected a fence which cuts off the view but other than that was ok Hotel is undergoing refurbishment "

"Their is nothing to fault this experience the staff the restaurants were fantastic and the spa is by far the best I have ever visited. "

"The staff were friendly and efficient and the room was nice. The bathroom was a bit dirty and needed some maintenance. There was also quite a lot of dust in some areas of the room and the kettle and iron were about 30 years old and didn't work very well. They closed downstairs completely at 22:30 and sent everyone sat having a drink by the fire to their rooms so they could turn the lights off, which seemed a bit odd. It also wasn't clear on the itinerary from hotels.com whether breakfast was included. I checked the hotel website a few days before arrival and the same room including breakfast was listed at the same price so I assumed it was. To make sure, I was going to switch to a direct reservation but despite this being a free cancellation, pay on arrival booking, they had set the terms to have no cancellation for a week before arrival, so I couldn't. On arrival they didn't say anything other than asking if I wanted to book in for breakfast, then charged it as an extra at the end. Generally the stay was really nice but there were a few issues which would put me off staying again."

"Great breakfast Friendly staff Room cosy but adequate Would stay again "