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"Great room, clean and comfortable beds"

"Lowkey dust as heck but I understand because the building."

"Great location and view of the Ferris wheel and Alcatraz from our balcony, but hotel room was very run down. You could tell the property is in need of some major updates. Lobby was nice with games for the kids but rooms were very small and not very clean. Wish there was an easy breakfast option, we had to walk out to find some cafes in the morning. Easy to walk to many things at Pier 39 and near, but probably wouldn’t stay here again. "

"Nice pool. Great location on the water by a park. Staff was very friendly and helpful. Rooms were dated though. "

"Room service was absolutely the worst I've ever had. "

"Clean "

"The airport shuttle comes very infrequently, so be ready for a long wait at the airport, but the hotel itself states its times so you'll at least know when to expect it so you can get to the airport on time."

"Very central to so many attractions. Fisherman’s wharf was less than 10min walk. Walgreens is just up the street. They give Oreo cookies with milk every night. I was able to send a complimentary postcard to a friend in NJ they paid the postage! We booked a Alcatraz tour the next day after check out and we were able to leave our car parked there until 6pm. My husband had medication that needed to be stored in a fridge and the front desk helped store it. The vintage bus stop to get to pier 33 Embarcadero was just a few steps away. The rooms were clean, comfortable, and spacious. We would definitely come back!! "

"My aunt enjoyed the pool time, the hotel location is very convenience easy to everywhere and everything. Clean is the most important to me tho. "