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Hotel La Muralla

3.0 star property
Hotel in Toluca with a 24-hour front desk and a coffee shop

Choose dates to view prices

Hotel La Muralla combines comfort with convenience through its welcoming coffee shop/cafe and relaxing bar. Guests stay connected with in-room WiFi, find hassle-free self parking, and start their day with individually prepared breakfast options tailored to their preferences.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Traditional Room

Traditional Room | In-room safe, blackout drapes, free WiFi, bed sheets

Traditional Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, blackout drapes, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1098 Paseo Tollocan , Santa Ana Tlapalt, 7221991051, Toluca, MEX, 50160

What's nearby

  • Galerias Toluca - 7 min walk - 0.6 km
  • San Carlos Golf Club - 6 min drive - 2.3 km
  • Galerias Metepec Shopping Center - 8 min drive - 9.8 km
  • Nemesio Díez Stadium - 10 min drive - 6.0 km
  • Nevado de Toluca National Park - 42 min drive - 31.2 km

Getting around

  • Metepec Station - 6 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 17 min drive

Restaurants

  • ‪Sushi Roll - ‬13 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Mr. Pampas - ‬3 min walk
  • ‪Italiannis - ‬13 min walk
  • ‪Fundidora House Galerias - ‬13 min walk

About this property

Hotel La Muralla

Property highlights
Consider a stay at Hotel La Muralla and take advantage of a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge) and a 24-hour front desk
Room features
All guestrooms at Hotel La Muralla include perks such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers
  • 32-inch TVs with cable channels
  • A personal chef, daily housekeeping, and phones

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Radisson Hotel & Convention Center Toluca
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  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 813 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 140 to 300 for adults and MXN 140 to 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 140.00 to 300 for adults, and MXN 140 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel La Muralla Hotel
Hotel La Muralla Toluca
Hotel La Muralla Hotel Toluca

Frequently asked questions

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel La Muralla?

Check-in start time: noon; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel La Muralla?

Check-out is at noon.

Where is Hotel La Muralla located?

Situated in Toluca, this hotel is 0.5 mi (0.7 km) from Galerias Toluca and within 3 mi (5 km) of San Carlos Golf Club and Town Square Metepec. Museo del Alfeñique and Las Americas Plaza are also within 3 mi (5 km).

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Reviews

Hotel La Muralla Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Amenities

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 4 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service
Me gusto
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2025

10/10 Excellent

Ludvin Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

2/10 Terrible

Conrad

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property
Due to notice in room: Hotel not responsible for missing items in room, we asked “Do not disturb” on door. We left property and room was entered and beds were made luggage moved without our consent. Went to front desk and asked for manager. Was told
Manager wasn’t available. Asked for his/ her name and was told” We can not give you his name.This hotel that has a bullet proof 2” glass reception counter still sports DVD players in rooms.
Notice of not liable
Bed made while gone. Had luggage on bed
Stayed 2 nights in May 2025

10/10 Excellent

JOSEF

Liked: Cleanliness, staff & service, property conditions & facilities
Por el precio el hotel está muy bien, estacionamiento muy accesible. Facturan rápido, habitaciones muy cómodas, el internet funciona muy bien, cerca Starbucks y una plaza comercial.
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay near the Plaza but I wanted to do some shopping at the Gallerías this time. The staff was lovely. The room was very comfortable. I loved having an early breakfast. The chilaquiles were delicious.
Stayed 2 nights in May 2025

4/10 Poor

Mauricio

Disliked: Property conditions & facilities
Todo el tiempo se oye mucho ruido en la cañería, también ruido de motores como generadores
Stayed 1 night in May 2025

10/10 Excellent

Ivan Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien!
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No pierdas tu llave

Solamente tuvimos un detalle con la llave que se nos quedó dentro de la habitación pero pensamos que la habíamos perdido, nos cobraron 100 pesos de la reposición y cuando vimos que estaba dentro del cuarto quisimos regresar la otra para que nos regresarán los 100 pesos, pero nos dijeron que ya no era posible
Stayed 4 nights in Apr 2025

8/10 Good

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general todo bien

En general todo bien, buena atención, la habitación limpia, lo único que les falta es que las pantallas tengan servicio de streaming
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Aceptable, solo las almohadas son muy duras y no se descansa bien
Stayed 1 night in Apr 2025

8/10 Good

Etna Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendaría que arreglen las luces interiores de la habitación. Pero, por lo demás, seguro regresaría a hospedarme ahí: limpio, tranquilo y justo en relación costo-beneficio
Stayed 2 nights in Mar 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien
Stayed 1 night in Apr 2025

6/10 Okay

Vianney

El comentario es para la actitud del personal recepción, pésimo servicio al recibirme, cero atención al cliente
Stayed 1 night in Mar 2025

10/10 Excellent

Rosalinda Marín

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto la amabilidad de la recepcionista, y que estaba todo bien limpio
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy limpio y cuidado, el desayuno excelente
Stayed 1 night in Mar 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper bien!.

Súper bien. El desayuno muy rico.
Stayed 1 night in Mar 2025

8/10 Good

leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agrado, para descansar está muy bien.
Stayed 1 night in Mar 2025

10/10 Excellent

Danya

Liked: Cleanliness, staff & service, property conditions & facilities
La recepcionista fue muy amable, nos apoyo con algunos problemas de la aplicación.
Stayed 1 night in Feb 2025

6/10 Okay

Beatriz Andrea

Regular el hote

El servicio regular
Stayed 4 nights in Jan 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy excelente
Stayed 1 night in Jan 2025

10/10 Excellent

MAGDALENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Excelente opción de hospedaje, la habitación con buen estándar de limpieza.
Stayed 2 nights in Dec 2024