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"A magical setting—tranquil, relaxing and so beautiful!"

"During my two-week trip to Japan, one of the most memorable experiences was our stay at Hotel Indigo Karuizawa, An IHG Hotel. The experience was excellent, with warm and welcoming staff. The rooms were spotless and more spacious than others we stayed in. While the location wasn’t as central, with having attractions within walking distance, it was conveniently close to the mall and train station via taxi. Although we didn’t get a chance to try the on-site restaurant, the onsen was a standout feature and a key reason we chose this hotel, despite it being the most expensive of our trip. Out of the six hotels we stayed in, this was definitely one of our favorites, and I highly recommend it."

"Beautiful surrounding "

"Very clean rooms. Staff are very friendly and helpful. Would stay here again."

"Room is clean and nice. Clear instruction for check in and out. But the lock in my room has problem and it suddenly keeps on opening and locking in early morning (6:20). it is so scared that I think someone is breaking in. Luckily the front desk open at 6am and staff can help to fix."

"Good"

"The breakfast was, so good. I don't know that is traditional Japanese food or not, but I'm sure that's a great Japanese breakfast meal. Staff were very nice too."

"Beautiful private bath and spacious room. Staff can speak English. "

"Perfect place for vacation"