Is Toronto North York Centre Palace pet-friendly?

No, pets are not allowed at this property.

Self parking is available for CAD 10.00 per night. Limited spots are available.

What time is check-in at Toronto North York Centre Palace?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

Does Toronto North York Centre Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Toronto North York Centre Palace located?

Located in North York, this hotel is steps from North York City Centre and 1.4 mi (2.2 km) from Bayview Village Shopping Centre. Yorkdale Shopping Centre and Fairview Mall are also within 6 mi (10 km). North York Centre Station is only a 4-minute walk and Sheppard-Yonge Station is 12 minutes.

Toronto North York Centre Palace Reviews, Deals & Photos 2025

8/10 Good

Jason

22 September 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet and excellent location

The owner was very pleasant, always wanting to make sure I was comfortable which was very nice. The place was clean and overall well kept. If I ever had an issue, it would be the walls are thin and you can hear others....but what hotel does not have that issue? Very happy to tell people to stay here. I love the fact you remove your shoes as soon as you enter the hotel and they supply slippers. Very impressed.

Stayed 2 nights in Sep 2017

8/10 Good

Hubert

4 March 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem- for sure

This place is absolutely beautiful! Great price for what you get. One thing: make sure you check your reservation. I booked a 1 king and 2 twin bed room and when We got there, we had two beds. When I showed the owner my reservation - he said my room is not available in Winter.?? How could I reserve it then? Regardless- we were put in the family suite and charged more money but it was not much more. I plan to stay here again in the future!!

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

27 February 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

All good, except the person receiving guests had to use a translation app. It would be much better to have someone on site who can speak English or French.

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

7 February 2020

Disliked: Cleanliness, staff & service, amenities

No signs indicating it is a hotel. Building hidden by trees. Parking entrance not visible and for only 4 cars. Cleanliness lacking. Breakfast limited to toast and coffee. Eggs raw.

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

1 February 2020

Liked: Staff & service

Nice stay

This hotel is a mansion that has been restored beautifully it’s just lacking in the small details needed to make the stay great. The owner is very nice and friendly. Communication is through an electronic translator which isn’t an issue. The room was large and clean. There were only 2 towels no washcloths or face towels. King size bed had 2 pillows and I could have used another 2 pillows. There was no bath mat so I had to use a towel after getting out of the shower. No lamps only lights were switches on the wall needing to get out of bed to shut them off. There are no amenities soap, shampoo etc. There is a large bottle shampoo in the shower but I wouldn’t feel comfortable using it being that it’s been opened and used many times. Nice soaker tube we could not use for because a sign saying it was broken. Which appeared to be brand new and clean. In the description of the room that is one of the points that it has a soaker tub. Location is great. We walked to the symphony and out to eat, 13 minutes from the airport. It was a nice stay just not great.

Stayed 1 night in Jan 2020

10/10 Excellent

Gerard

24 January 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

North York Hotel Stay

Great service in this boutique hotel. Good value with complimentary breakfast.

Stayed 1 night in Jan 2020

10/10 Excellent

San, London

16 January 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best place in North York area and easy to access 401.

Stayed 1 night in Jan 2020

8/10 Good

Marla

2 January 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but know this in advance

Lovely, clean room, but the bed was so hard, like being on the floor. It is not a full serve hotel so there is no service and no one to really call. You get 2 towels only, no hand towels, no wash cloths and no bathmat. No bar soap, pump products only, no box of Kleenex. We made it work but wouldn't stay more than 1 night Limited tv access. Not handicapped accessible as there is no elevator in this 3 storey complex. Proprietor does not speak English and uses a translation app on his phone. However it is a nice place, convenient location and for 1 night quite adequate. A little hard to find as there is no identifiable signage outside.

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

26 December 2019

Disliked: Staff & service, amenities, property conditions & facilities

The linens are not clean, shower curtains not clean, no toileteirs, and the breakfast suck! on top of that, nothing was mentioned about parking fees while booking but we got charged. Would absolutely not recommend it

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

5 December 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very close to where we wanted to be.

Stayed 1 night in Dec 2019

2/10 Terrible

Haksung

4 December 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never come back

Stayed 1 night in Dec 2019

2/10 Terrible

SM, London On

29 November 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Property is unsafe and has none of the the following: Emergency lighting Exit signs or proper exits Smoke detectors property should be unlisted until the above items are corrected

Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

13 November 2019

Disliked: Staff & service, amenities, property conditions & facilities

Photos are misleading. Not truly a hotel. Appears to have been a luxury home that was partially converted for use as a hotel but on a very low budget. For example, marble floors are covered with cheap industrial carpeting. Parking is limited and awkward (some guests had to park their cars in the yard under a tree). Amenities are very limited.

Stayed 3 nights in Nov 2019

6/10 Okay

Katelynne

24 October 2019

Liked: Property conditions & facilities

Overall satisfied with my stay. Not at all your typical hotel; so if that's what you're looking for I would reccomend staying elsewhere. This place has much more of a low key BB/high end hostle vibe. The rooms were clean and bright, beds were comfortable. Breakfast was enough to get your day started; but definitely not your typical continental breakfast. My friend and I were in a double room on the basment level. Being an older building you could hear the rattle/groan of the water pipes when either we or the people above used the shower/toilet which is less than ideal, but understandable given the age of the building. Check in was an interesting event since theres no real check in desk; but the gentleman running it was pleasant enough. Wasn't very comfortable leaving my credit card information with him since he recorded it by writing it down in a cheap note book by hand; made sure to cancle that card the next day. Only major downside was our room had the WIFI modem mounted on the wall and therefore we had to put up with an ammoying flashing blue lights all night. Would definitely suggest management find a way to block the lights as they make it difficult to fall asleep. Would also suggest investing in single use shampoos/ conditioners for the room rather that leaving communal standars bottles in the room. As a public health professional, theres no way I would feel comfortable using communal bathing supplies. I ended up skipping my evening shower because of it.

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

24 October 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is not a hotel, as best it should only be a guest house Staff are not trained and is not prepared to serve guest, no greetings, no reception area The whole place is creepy at best, all the pictures as shown is false, property is poorly maintained Definitely should not be class as a hotel Will not recommend anyone to stay there

Stayed 1 night in Oct 2019

4/10 Poor

M

22 September 2019

Disliked: Staff & service, amenities

This is an unique old mansion converted to a small hotel. Good possibilities, however, not welcoming. Screens up all over with type written notes taped to the front. Husband went to lobby to get coffee at 8 am. only one cup. When asked for another cup, was pointed to a sign that says reception not open from 9 pm - 9 am. But we were told breakfast was from 730 am to 930 am. There is a list of requirements needed, toilet paper holder, bathroom hook, bedside light, table. Towels you'd find at a motel along Kingston Rd.

Stayed 1 night in Sep 2019

6/10 Okay

BA, China

22 September 2019

Liked: Cleanliness, amenities

Disliked: Staff & service

It’s more like an Airbnb or homestay.The location is convenient where it’s just 3 minutes walk from subway. The room is clean and big. However, the staff service is bad. We just asked about air conditioning . The staff/owner walked into our room without permission and checked the widow. He is unfriendly and rude.

Stayed 1 night in Sep 2019

2/10 Terrible

Sara, Edmonton

21 September 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Just be near to Subway! This is not a hotel! they lied and do not know why Expedia listed it! It is a house with rooms. Breakfast is cold and not fresh. The bathtub is dirty, rooms are cold. The receptionist does not understand English. DO not list a house as a HOTEL

Stayed 3 nights in Sep 2019

4/10 Poor

Neil, Caledonia

9 September 2019

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

No sign indicating that it was a hotel. Limited and confined parking. Pictures on the web do not reflect reality. Laundry & ironing being carried on in the hallway. Door requires a code to both open and close. Room large enough to accommodate the bed but not much larger. The whole establishment was somewhat slipshod. Missing lightbulbs in bedroom chandelier. No reading lamps. Large closet with hall coat rack standing forlornly in the middle. Shower door leaked. Our room was in the basement. Breakfast consisted of hardboiled eggs, boiled weiners with bread or cereal. Fell on steep front steps when the post on the railing fell off. Language problems with staff.

Stayed 1 night in Sep 2019

4/10 Poor

Jean Francois

20 August 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Is This an Hotel?

Place was hard to find, it looks like a house with no sign outside. The person at reception barely spoke English. There was no air conditioning in the room; I had to open the windows and the room became noisy because of the traffic. The bed was incredibly hard, way too hard. There was a coffee maker in the room, but no coffee and no cups. The wi-fi was sporadic at best. However, it was clean. I would never recommend that place to anyone, unless it is the only one available in the area and you really want to be in the area (that was my case). Very close to many restaurants, cinema, public transit and shops.

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

19 August 2019

Liked: Cleanliness, property conditions & facilities

nice building,no service ,instant coffee,no soap. the price exceed the value offered.

Stayed 2 nights in Aug 2019

8/10 Good

OttawaCouple

16 August 2019

Liked: Cleanliness

Disliked: Amenities

There was a bit of a mix-up on our reservation on registering, but it was resolved and the room we were given was very large and clean.

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

5 August 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked this hotel because it was small and felt like home .. the owner was very accommodating and working hard to be sure he got everything right ... we missed the free breakfast cause we slept in and he offered for me to take skme items with me when leaving it was great!! Parking was good but the area was small but not sure if there is anything that could fix that because of the lay out and you werent charged parking either so was a bonus!!

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

4 August 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is somehow different with its photos. The staff could not speak English and I had difficult time while communicating with them. There was no mini-fridge in the room at all. The room was cold. Just the location of place was good.

Stayed 2 nights in Aug 2019

10/10 Excellent

Tad

8 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Limited English but work hard to accommodate customer needs.

Stayed 1 night in Jul 2019

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