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Mercure Townsville

3.5 star property
Family-friendly hotel with a fitness center and outdoor tennis courts

Choose dates to view prices

Photo gallery for Mercure Townsville

Exterior
Outdoor pool, pool umbrellas, sun loungers
Indoor wedding
Meeting facility
Lobby
Located in Currajong, Mercure Townsville welcomes families with its relaxed atmosphere. Guests cool off in the pool, relax on the sunny terrace, or stroll through the garden. Celsius Restaurant serves tasty meals, and free WiFi keeps everyone connected throughout their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AED 396
AED 435 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 24 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 15 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Map
166 Woolcock Street, Currajong, QLD, 4812

What's nearby

  • Mater Hospital Pimlico - 3 min drive - 2.9 km
  • Castle Hill - 3 min drive - 2.6 km
  • Queensland Country Bank Stadium - 4 min drive - 4.1 km
  • The Strand Beach - 6 min drive - 5.1 km
  • Magnetic Island Ferry Terminal - 7 min drive - 5.9 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • ‪Centenary Hotel - ‬3 min drive
  • ‪West End Hotel - ‬3 min drive
  • ‪KFC - ‬12 min walk
  • ‪Good Morning Coffee Trader - ‬8 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Mercure Townsville

Family-friendly hotel near Magnetic Island Ferry Terminal
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Mercure Townsville. The on-site restaurant, Celsius Restaurant, offers breakfast, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and an electric car charging station
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 174 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

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  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,004 reviews
The price is AED 339
AED 373 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 31 to 40 for adults and AUD 20 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,319 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No elevator
  • Roll-in shower (30 inches wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 31 to 40 for adults, and AUD 20 to 40 for children
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

Does Mercure Townsville have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Townsville pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Townsville?

Self parking is free at this property.

What time is check-in at Mercure Townsville?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Townsville?

Check-out is at 10:00 AM.

Where is Mercure Townsville located?

This family-friendly Townsville hotel is located near the airport, within 2 mi (3 km) of Townsville Museum and Historical Society, Anderson Park Botanical Gardens, and Castle Hill. National Trust Heritage Centre and Pitstop Karting are also within 2 mi (3 km).

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Mercure Townsville Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Townsville.

Everything it needed to be for our stay.
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
Stayed 2 nights in Feb 2025

8/10 Good

MARION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delightful place to stay. Very friendly and helpful and such a relaxing environment.
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, beautiful view from the balcony. Only complaint was the weather.
Stayed 1 night in Mar 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a pleasant stay
Stayed 3 nights in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Motel is always great. Service,rooms and dining/ Breakfast, location all great
Stayed 2 nights in Aug 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Would stay there again
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice spot but too far from car park
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pool and lovely garden area next to convenient bar and restaurant. Good location.
Stayed 5 nights in May 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and accommodating, making me feel welcome from the moment I arrived. The room was spacious, clean, and well-equipped with all the amenities I needed. The location was perfect, with easy access to the airport. Overall, a fantastic experience, and I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, rooms were modern and clean, when we had an issue it was resolved almost immediately, very happy and will stay here again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool,dining and staff were excellent, some of the lawns and gardens needed attention
Stayed 1 night in Mar 2024

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about the property! My children loved your swimming pool and the fact they could swim and eat in the same vicinity as each other! We also appreciated the safety, ease, cleanliness, dinner options and just incredible staff at your establishment. Thanks so much 🙏
Stayed 1 night in Jul 2023

10/10 Excellent

Martino

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2023

2/10 Terrible

Amanda

Liked: Cleanliness
Disliked: Amenities
This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveler

Liked: Staff & service
We enjoyed our stay at the mecure. Very close to Shopping Centre & Food. Our room itself was nice, but very small and squished for 3 people. The bathroom definitely needs a lot of attention. Loved the wildlife at night. Daughter loved the kids pool, was like a warm bath! Buffet breakfast was awesome, we thoroughly enjoyed it. Daughter loved the pancake machine! Dinner was great, just a bit on the slow side.
Stayed 7 nights in Sep 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jan 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was clean and tidy and the staff where amazing but the rooms are very dated and air conditioning did not work properly on the room we where in very over priced
Stayed 2 nights in Mar 2024

4/10 Poor

Elke

Disliked: Cleanliness, amenities, property conditions & facilities
Very aged and tired rooms. For the cost I was expecting 5 star and it was very more a 3 star.
Stayed 2 nights in Mar 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where I was working and could walk. No Irons in the room to iron my business clothes.

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities

Motel-like experience

Had more of a motel feel than what I expect from a Mercure. Hard to find the entrance but staff were very nice there. The restaurant was fairly so-so. However they had two parties that night we were there with doofdoof music audible in our room despite being far away from it. Not awful but not that great either
Stayed 1 night in Dec 2023

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lovely but neglected property. The room had a damp and moldy smell. And it was a bit dated. But the location and gardens of the hotel are amazing. They make up for most anything. We had a lovely afternoon outside for an early dinner, before our early morning departure from the airport nearby.
Stayed 1 night in Apr 2024