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The Palmer Collective

4.0 star property
Hotel with free parking, near Magnetic Island Ferry Terminal

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Photo gallery for The Palmer Collective

Reception
Exterior
Reception
Breakfast and dinner served
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, pillowtop beds, desk, blackout drapes

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(67 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, pillowtop beds, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
12 14 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Magnetic Island Ferry Terminal - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km
  • Castle Hill - 13 min walk - 1.1 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Townsville Entertainment & Convention Centre - 16 min walk - 1.4 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Victoria Bridge - ‬6 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬6 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪A Touch of Salt - ‬5 min walk

About this property

The Palmer Collective

Upscale hotel near Magnetic Island Ferry Terminal
Take advantage of a garden, dry cleaning/laundry services, and a bar at The Palmer Collective. For some rest and relaxation, visit the hot tub. The on-site restaurant, Palmer's Bar & Kitchen, offers breakfast and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and an elevator
  • A front-desk safe, laundry services, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 118 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AUD 14 to 30 for adults and AUD 14 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Cribs (infant beds) are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 14 to 30 for adults, and AUD 14 to 30 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

Does The Palmer Collective have a pool?

Yes, this property has an outdoor pool.

Is The Palmer Collective pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palmer Collective?

Self parking is free at this property.

What time is check-in at The Palmer Collective?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Palmer Collective?

Check-out is at 10 AM.

Where is The Palmer Collective located?

Located in South Townsville, this hotel is within 1 mi (2 km) of Maritime Museum of Townsville and Magnetic Island Ferry Terminal. Perc Tucker Regional Gallery and Museum of Tropical Queensland are also within 15 minutes. Townsville Station is 29 minutes by foot.

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The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 365 out of 739 reviews
Rating 8 - Good. 271 out of 739 reviews
Rating 6 - Okay. 55 out of 739 reviews
Rating 4 - Poor. 35 out of 739 reviews
Rating 2 - Terrible. 13 out of 739 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Amela

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and rooms were very clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good price
Stayed 2 nights in Jun 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Wonderful staff and food
Stayed 2 nights in Mar 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

8/10 Good

gregory

Liked: Staff & service, property conditions & facilities
Friendly staff. Room was not serviced properly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming. Very enjoyable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great, thank you.
Stayed 1 night in Apr 2025

8/10 Good

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay for a few days!
Stayed 2 nights in Oct 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, good food at the Bar and Grill.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always
Stayed 1 night in May 2025

8/10 Good

Thibaut

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, 10min walk from the city
Stayed 4 nights in Feb 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff and nice location
Stayed 4 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were very friendly and helpful!
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very disappointed at no umbrellas available in a tropical climate
Stayed 4 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a few days stay close to city amenities
Stayed 1 night in Jul 2024

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a ground floor room which was very comfortable and convenient for the cafe/restaurant and pool. The bed was comfortable. Good value.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gavin

Liked: Amenities
Convenient location and very friendly receptionist
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly & accommodating. Great location. Clean tidy rooms. Has an attached restaurant. Safe & easy parking. Its a great place to stay. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

I Ketut

Liked: Property conditions & facilities
Nice place to chill
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Very good value for money hotel in a great locale. Especially loved the free biscuits daily!
Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Very good value for money hotel in a great locale. Especially loved the free biscuits daily!
Stayed 7 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff remembered me from past stays - very impressed
Stayed 2 nights in Jul 2024