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The Robert Towns

4.0 star property
Family-friendly hotel in Townsville with free parking

Choose dates to view prices

The Robert Towns, located near Castle Hill, offers a welcoming atmosphere perfect for families. Enjoy an outdoor pool and children's pool with sun loungers, free self parking, laundry facilities and in-room WiFi. Plus express check-out and tour/ticket assistance make your stay easy while the helpful staff have left a lasting impression on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area | LCD TV

1 Bedroom Apartment (No Pets)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room (No Pets)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room (No Pets)

Family Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Pet Friendly Room

Pet Friendly Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Pet Friendly Room

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room (No Pets)

Highlights

Air conditioning
Refrigerator
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Queen Room (No Pets)

8.0 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
261 Stanley Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queens Gardens - 8 min walk - 0.7 km
  • The Strand Beach - 11 min walk - 1.0 km
  • Museum of Tropical Queensland - 13 min walk - 1.1 km
  • Magnetic Island Ferry Terminal - 20 min walk - 1.7 km

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪City Life Cafe - ‬7 min walk
  • ‪Pedlar Project - ‬9 min walk
  • The TapHouse Townsville
  • ‪Cowboys Leagues Club - ‬9 min walk
  • ‪City Lane - ‬7 min walk

About this property

The Robert Towns

Upscale family-friendly hotel near Castle Hill
Located close to Queens Gardens and Museum of Tropical Queensland, The Robert Towns provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Express check-out, babysitting (surcharge), and a TV in the lobby
  • A front-desk safe, tour/ticket assistance, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at The Robert Towns offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Refrigerators, electric kettles, and ceiling fans

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The price is AED 328
AED 360 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of AUD 1 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Does The Robert Towns have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Robert Towns pet-friendly?

Yes, The Robert Towns allows cats and dogs (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of AUD 1 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Robert Towns?

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Robert Towns?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Robert Towns located?

This family-friendly Townsville hotel is located by the sea, within a 15-minute walk of Castle Hill and The Strand Beach. Queens Gardens and Museum of Tropical Queensland are also within 1 mi (2 km). Townsville Station is 20 minutes by foot.

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The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 222 out of 805 reviews
Rating 8 - Good. 298 out of 805 reviews
Rating 6 - Okay. 154 out of 805 reviews
Rating 4 - Poor. 73 out of 805 reviews
Rating 2 - Terrible. 58 out of 805 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, clean room
Stayed 3 nights in Nov 2025

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Was good family room for quick stay.
Stayed 2 nights in Jul 2025

8/10 Good

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff were awesome
Stayed 2 nights in Aug 2025

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
convenience to the city centre, very nice place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
easy walking distance to shops NOT ENOUGH PARKING SPACES
Stayed 4 nights in Oct 2025

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities
Close to both Flinders Street and walkable to The Strand. Staff were very friendly and helpful when needed things done. Room was spacious but is looking a bit run down.
Stayed 4 nights in Sep 2025

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all our needs.
Stayed 1 night in Jun 2025

8/10 Good

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpfull .
Stayed 2 nights in Jul 2025

10/10 Excellent

Connor

Liked: Amenities
Very welcoming, top service, lovely clean rooms
Stayed 1 night in Jun 2025

8/10 Good

lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town. Parking onsite. Clean.
Stayed 3 nights in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful.
Stayed 7 nights in May 2025

6/10 Okay

Gerd

Liked: Cleanliness, staff & service
very clean but tired needs upgrading in metal surfaces [surface rust in shower ,fridge microwave bathroom door water damaged hooks broken]
Stayed 1 night in Sep 2025

8/10 Good

Lorraine

Liked: Amenities
Nice and quiet. The only thing was that it was on a hill and when we went down the hill we had to come back up. A little rough for us oldies
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Room very clean with comfy bed and great shower so many positives, but my room was nothing like on the website. Very old. The QR scan on the mirror with motel details and breakfast orders didn’t work as I was wanting breakfast which had been advertised as available but unfortunately wasn’t. Very limited parking available. Overall for my brief stay it was good value for money very clean good shower an an aircon that works
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was friendly, quick and efficient. I would highly recommend this hotel for a stay in Townsville. Central too.
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Liked: Property conditions & facilities
Very convenient for Cowboys games !
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2025

10/10 Excellent

Shotaro

Liked: Staff & service, amenities, property conditions & facilities
Thanks.
Stayed 1 night in Jul 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, large clean room, good location, great value
Stayed 1 night in Dec 2024

8/10 Good

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , walking distance to the stadium , the bed was not comfortable .
Stayed 1 night in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Staff were extremely friendly and helpful. Went out of their way to be of assistance. Pool was absolutely magnificent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Overall very good choice for a few days in Townsville. Clean motel style room and bathroom. Good wifi TV etc. Quiet apart from the odd Stone Curlew; but possibly a little noisy if there is a Cowboys game on the weekend. Woolworth’s a short walk away. 10 minutes to restaurants in South Townsville. Staff friendly and could not have been more helpful.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff check in - great location
Stayed 1 night in Jun 2022