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"Great location. Walkable to everything. "

"This hotel is centrally located in the heart of Guanajuato city. Most of the tourist attractions were within walking distance and if they weren’t, it was easy to get a taxi. We really enjoyed the architectural charm of the entire establishment. They offer a continental/Mexican breakfast from 8 to 12 which was great to have as an option. A tip that would have been good to know prior to arrival is that you can pull up to the hotel if you see a gap in the metal/chain fence outside and upon arrival will be given options for parking. Unfortunately, we did not know that, and when I called the hotel that was not communicated to me properly so we parked our car at a parking garage and then got a taxi so it was a bit inconvenient. With that information, I feel like it would’ve been a flawless stay. Overall, I would highly recommend."

"Service "

"Carla at front desk was amazing !!!!"

"Casa Kloster is within a unique palace. It has been restored with care and amazing details. The light green limestone which is on the doors, floors and some walls, plus the amazing decor makes this place beautiful and unique. Very clean and comfortable bedrooms. High quality is everywhere. Our only issue was that the hot tub in the pool area is not warm enough. We asked if they could heated more but the reception said that was the maximum, which feels like it's about 95 F. We also noticed some electrical concerns, like GFCI outlets very near water (bathroom sinks) and the hot tub, which if they are wired correctly should be no problem, but still, feels like a hazard. Also, the electric sub panel near the hot tub was unlocked, and 3 feet away. The pool and hot tub felt they also had a high chlorine content. The location was fantastic and the service also great. They helped us arrange a city tour which was great. However, their restaurant recommendations were very bad. Overall a great place to stay, safe, clean and beautiful. "

"Muy decided!!!"

"Great location, Just couple of minutes away from "EL callejon del beso" Great costumer service plus the breakfast was delicious. "

"This historic hotel was in a perfect location! The parking was very helpful to have."

"Great service, muy amables y atentos. "