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The hotel was fabulous Would definitely stay again

The property is beautiful, the people are nice and best of all… I got a great night’s sleep. The breakfast was fabulous - get the eggs benedict. My only complaint, which is minor, please serve tea with the correct temp of hot water. I know tea drinkers are the minority but hot water will go a long way with us.

Perfect size room for my needs. Plenty of space for my clothing. Room came with an iron and ironing board which came in handy as my dress shirt needed help after travel.

Room and public areas were clean and tidy. Breakfast buffet was frequently attended to by staff. Never ran out of any items. 24 hour access to coffee and tea was great.

Convenience and cleanliness

Everything was what we expected.

A Great Easy Location to get to & from to all of the eating establishments & attractions in the area. Upon check in, I was greeted warmly by a wonderful staffer, she made me feel welcome & offered any assistance during my Stay; later she gave me Fabulous Directions to the Conference I was attending + gave me a tasty menu recommendation when she gave me additional driving directions to meet friends for Dinner; she also directed me to the Airport the evening before I checked out. I had another...

Hotel is very nice and staff could not be more attentive.Can't beat the location for ease off transportation in all directions to VA,to I-81,to Bristol or Johnson City.Stay at various places in the area but because of VALUE,will be a regular repeat customer.

We always choose this hotel and have always enjoyed it.

The room had a musty smell. The staff was friendly and the building is beautiful.

Our stay for 2 nights was heaven. The beds were like sleeping on a marshmallow. Just the right softness and I had no problem sleeping that night. We found everything so clean and inviting. It was a little outdated. The couch was low and so was the chair. I am handicapped and I had to be helped off the couch. It was uncomfortable also. The bathroom needs some sort of heavy glass. Running to the kitchen for a glass is dumb. I had a handful of medication and needed a glass. To the kitchen for a...

I chose this hotel while interviewing at ETSU and was not disappointed. The staff was friendly and welcoming, the room clean, and the hotel quiet. We chose a room with a jacuzzi tub and it was a great way to relax after a long and exhausting day. The hotel is located close to many great restaurants and stores, so there are plenty of options to explore. The pillows were a little uncomfortable and I would recommend bringing your own, but otherwise a great stay!

Very impressive hotel. Clean, comfortable room, very nice facility.

We were only disappointed at check in! Arriving @ 2 to check in, we waited until 3:30 and our rooms were still not ready!! We had to leave for an appt. We had to leave for. We were hoping to get cleaned up after our 8 hr drive before our appt!

I have stayed here many times and the staff is always excellent. The room is great for the price! Never had an issue!

Granddaughters enjoyed the pool. Hotel was located in a good area to enjoy the city. Will return on our next trip.