"Great place to stay!"

"Mountain Inn & Suites is a nice little hotel in Erwin TN. The same Erwin TN that just got wiped out from hurricane Helene flooding. Hotels.com refuse to give me a refund even though they have received photos of the entire hotel in shambles with nothing but piles of debris all around it. They are not and were not open. I could not call the hotel and reschedule. But Hotels.com says they cannot refund me even though the hotel was closed and halfway underwater. Hotels.com is a complete scam. I would...

"I think it is good for one night."

"Ckeck in was a little scary as I didn't hink they had my reservation. Everything did workout though. Room was spaciation and very clean. Adminities in the room were a little scace but it work for us. We will go back when we get up that way agian."

"Great location , cheap price."

"Trash cans was full and stink bugs all over ceiling in the room and when we checked in the room there was not any wash cloths or towels in the room and its just not good "

"Great place "

"I noticed several young people arguing...they may have been drinking or using something. The lock on my door couldn't be locked from the inside.Someone had used som air freshener rather than cleaning and my husbajnd has asthma. i decided not to stay. I booked thru Experian or similar and they had no record of my reservation. "