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"Amazing! An obscure shophouse like inn but full of character and good vibes. Hana is so pleasant and helpful, giving us so much information about where to visit and good restaurants. It is walking distance to the boat pier where the sun moon lake is."

"Good"

"We like this hotel very new with good service "

"以前就住過了，這次再回來住，還是很滿意，非常棒，會再回訪"

"The hotel location is very near the subway station. Room is very clean and spacious. The staff are very friendly and helpful."

"Nice hotel conditions and spacious room"

"the hotel's tea-themed lobby and tranquil setting appealing, and the check-in was efficient. However, they noted a contrast in friendliness between front office staff and service attendants, specifically praising a tall male staff member with glasses. The room lacked hanging space, had limited amenities (2 biscuits, 2 tea bags, no coffee), a malfunctioning automated toilet, and non-functional Netflix. The centrally controlled AC had only an on/off setting, the bed was too firm, and the pillows too soft, leading to sleepless nights. Morning noise from housekeeping was also an issue. Breakfast tasted good, with commendable noodle and dumpling options, but the dining room's aesthetic was disliked. The small, glass-enclosed fitness center had outdated cardio machines, no AC, towels, or water. The visually appealing pool had restricted hours, and the guest was dissatisfied with a late afternoon incident where a staff member impolitely asked them to leave or pay NTD300 without prior notification. While the hotel exterior was well-maintained, some outdoor furniture and lighting were in disrepair and posed safety concerns."

"This place was unexpectedly amazing. HI Express are usually good, but this was amazing. King bed room was so big! Huge ceilings, great lighting, had a sofa, chair, little stool that you can also take out onto the balcony - which is also amazing to chill on. They even have 100 channels of TV which actually works unlike most places. Nice and clean bathroom, good soap, iron, kettle and a good-sized mini fridge too. Oh, and the slippers are plush amd comfy. Breakfast had a good selection and clean. At the time of writing there was free ice cream from 9am-9pm on the first floor. Honestly can't say enough postive things about this place. Super nice staff too."

"The selling point of this place is its location from where you can walk 15 minutes up a small hill to see Alishan sunrise. This advantage may be the disadvantage the same time, because for these tourists who come to Alishan first time, transportation between the Alishan park entrance (the transportation hub) and the hotel is a little bit confusing. This hotel is half hour bus-driving from the entrance and you must pre-book the hotel shuttle to pick you up at the bus station. But overall my experience there was good and the lady boss was very nice and helpful. The facility and amenity are good."