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"The staff were polite attentive and welcoming. Brilliant at all levels"

"Our stay at Panorama Hotel was truly elevated by the amazing crew, especially Georgia and Maria. From the moment we arrived, they made us feel welcomed, cared for, and completely at ease. Their attention to detail, warmth, and genuine desire to ensure our comfort did not go unnoticed. Every request was handled with a smile, and their personalized service made a lasting impression. The hotel itself was beautiful, comfortable, and perfectly located. It’s rare to encounter such dedication and quality—our experience was beyond expectations. We would return in a heartbeat for both the hotel and the incredible staff!"

"Great people "

"The rooms were spacious, the buffet breakfast delicious and the staff was very friendly. However, our key didn't work. I had to go to the lobby 7 times for this, which was a hassle. Also, in a 5 star resort there should be some things for kids to play with in the pool and more pampering amenities in the room, beside the obligatory shower cap. Also, a free shuttle to Chania would have been a big advantage. "

"All good - helpful stafg"

"The staff of the hotel is amazing, you feel at home, they are always happy and ready to assist! We will definitely come back, I strongly recommend all their properties, we stayed at the Domes White Cost in Milos and it was the same amazing experience. "

"We have had an amazing experience in Phos Hotel. Great service, people at the hotel were always smiley and willing to help you. Breakfast was great and there is option to also have a drink or eat at the bar of the main pool. The swim up hotel room was TOP. Silent, clean, great pool… I would have never left. We 200% recommend this hotel! Additionally there are many restaurants in the area at walkable distance so no need to take the care every day to go out for dinner, unless you want to go to Chania."

"Excellent"

"Amazing resort! Had great experience, while our stay in Chania. Great staff! Pool and beach area was such a vibe. We also used spa treatments and had great time. Overall definitely a 5 star. "