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"Loved staying at Onn. Staff is super friendly and helpful. Our room was very nice and the only one with a balcony. Much recommended if available. Unlike the email you receive when you book that staff does not speak English: they do! And they are super friendly. Only thing a little odd is that house keeping is every four days. However towels and bins are changed daily if left outside the room. The hotel is right on the Nagasendo trail. Can definitely see us stay here again."

"Great staff!!"

"This hotel looks like it was designed for people just passing through (truckers, sales people etc) not really tourists but it was fine. Small rooms, nice breakfast helpful staff, priced right."

"Lovely hotel and onsen with wonderful food! The onsen area was beautiful. We would definitely stay here again."

"Very clean rooms. Very fast checkin and checkout. "

"1st time there on the way from Magomejuku, liked by all members of the group. Very nice staff, excellent rooms, good hispeed wireless and above all an absolutely interesting onsen style ofuro..."

"Nice hotel located in the mountain with a beautiful outdoor hot spring."

"Very old property and looked tired. Curiously the lift did not go to the 2nd floor where our room was so the 80 year olds had to haul ourselves and luggage up and down a set of steep stairs. Also the bottom sheet of our bed was too small. Nowhere to hang anything. Was the worst hotel of our 4 weeks stay in Japan."

"It was an amazing staff that makes this hotel special. We will definitely return."