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Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again

All around incredible stay. Located on the Onsen road, with access to two public baths outside of the hotel, two very well equipped Onsen within the hotel, and the option to reserve a private Onsen as well. Not listed on when booking, but the hotel picked us up from the train station, as well as runs a free shuttle once every morning (940am) to the monkey park. Really nice touch that they should publicize more broadly. Highly recommend getting breakfast and dinner included. Highlight of the...

The front desk agents were super kind and helpful. They both spoke English. We needed that. Bountiful and delicious dinner and breakfast buffets were included. Our room was amazingly well appointed and large. The king bed was beyond adequate. It was two full sized beds bound together. We hope to return to this property some day.

Very enjoyable experience with polite staff in kimono. If one would like to immerse themselves in Japanese tradition with tatami floors, sleeping on futon, and taking a traditional bath (onsen)/dress in yukata provided by the hotel, then this is the hotel for you.

The food is delicious and very varied. And the onsen bath was fantastic. They have access to a spring that makes your skin feel soft like cotton. Truly a lovely experience

Hotel staff is amazing. Hard working and they take care of everything.

Really enjoyed my 6-night stay here. It really is a traditional Japanese hotel and experience and loved the friendly and helpful staff, and the location is just a short 10 min scenic stroll across the river to the bus/train station. Didnt know what to expect but the Japanese style tatami rooms were cosy and comfy, and the outdoor onsen was just what was needed after a day on the ski slopes. The half-board option is a must if you love Japanese food and each night was like a little banquet with...

This place was the most amazing, warm, friendly, and loving hotel I’ve ever had the privilege of staying. The entire hotel is run by a phenomenal family—so incredibly kind, loving, and welcoming. We were greeted warmly upon our arrival and they showed us a map of the town, asked how they could help, and made great suggestions for dinner. The gentleman drove my family and I to the Snow Monkey Park and drove us to the train station the next morning. We had the most delicious cheeseburgers...

Great hotel, with very attentive staff, especially in the restaurant. The restaurant staff is very helpful and friendly. The hotel itself very clean and comfortable.

This was a gem for our ski trip. Before checkin the staff was very helpful with transportation suggestions and questions. Because the road to the hotel is not drivable in the winter you call the hotel from the parking/bus area and they come and pick you up via snowmobile, this in itself was a fun experience for my son. The room was quite, clean, and had the right amenities. The food was Japanese but very good and staff ensures dietary restrictions are met.

Reasonable price Enjoyed hotspring, Sauna, Kids room, and swimming pool with my 2 year old kid. Room is very big and comfotable. C/in took about 30mins, recommend arrive at the property before 3PM or after 4PM.

Surrounded by nature, very relaxing.

Excelente hotel, personal y comida, nuestra estancia fue grandiosa, el cuarto muy limpio y con gran espacio. El desayuno y la cena fue buffet, con gran variedad y muy rico. El onsen privado muy agradable. También ofrecen servicio de renta de ski y de snowboard, al igual que la ropa y el equipo que necesites. Sin duda regresaré.

Staff was very helpful!

The quiet was lovely and peaceful. Breakfast was delicious and abundant. Beds were comfy. A little too warm upstairs but cooled off in the night. Disappointed the pool was already closed in late August but we still really enjoyed our stay. Beautiful scenery. Highly recommend! the

Great hotel. Onsen is good. Breakfast OK. Location great. There is free shuttle between train station and hotel. Awesome