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Muy limpio y el personal muy amables gracias por todo

Front desk, the person that helped us with our luggage and the shuttle driver very nice and helpful.

Breakfast was fantastic. It was fresh. It was very clean.

Amazing staff!! Great shuttle service to the airport.

Excellent Hotel

Tengo que agradecer al eficaz staff que me atendió. Nosotras visitamos de Oregon y la atención iba bien hasta… la primer noche que se descompuso el A/C pero inmediatamente me movieron de cuarto a una mejor habitación y estaban siempre al pendiente que estábamos bien. Son muy atentos y muy amables los botones. El restaurante es muy bueno , el buffet desayuno también! Y la zona de business de lo más tranquilo, relajante y delicioso desayuno. La alberca super agradable de lo máximo con vista al...

Excelente ubicación. La comida deliciosa y el personal super atento y amable. Sin duda es un lugar al que vamos a volver.

I got sick and needed Tylenol at 3 am, the staff sent a cab to the nearest pharmacy and brought back the medicine in a timely manner.

It is very safe to stay in this hotel, and super closed to the airport.

The Zocalo Central was amazing. Free abundant breakfast at the charming rooftop restaurant plus hearty snacks and beer 24/7. The room was quiet and beautiful. The location perfect for seeing the historic center and all kinds of shopping. We found some of the front desk staff to be somewhat disdainful. We were not asked to open a spending account upon check in when we paid for the entire trip which resulted in our laundry being held hostage at 10 PM because we didn’t have “credit”. The lady...

There’s not enough words to describe how incredible the staff at the hotel made us feel. Although we traveled for different reasons, our wedding anniversary fell within the days we stayed at the hotel. We mentioned it during our check in and what happened next, left us speechless (and a little teary-eyed). They took it upon themselves to give us a couple of back-to-back surprises, not to mention that the overall treatment they afforded us was way above average — it was amazingly warm and...

Nice and modern hotel about 10 min drive from the airport. Pleasantly surprising for the price. Not sure about neighborhood, but it met our goal to be near airport for early morning flight. They have free shuttle to the airport 24/7, that leaves every 30 min. Check/in and check/out was easy. My only suggestion is to add a coffee service in the lobby for those who wait for the shuttle early morning. I would take that over the mini bottle of wine we received as a welcome gift. Also, shower has...

As a mom traveling alone with my two young adult daughters, this place was a safe, comfortable and conveniently located to explore around the Zocalo area. The hotel personnel was super welcoming and helpful. The hotel itself was modern and the room was very clean. Soft beds, pillows and down white comforters. Complimentary waters, sodas, juices, and mineral waters, restocked daily. It was our home away from home for 7 nights. Planning our next vacation to CDMX and staying here at Hotel...

Great place to stay near everything

bueno el hotel me parecio muy bonito, limpio, accesible, las personas super amables, lo que no me parecio es el desayuno, ya que no dan tantas opciones.

We loved this place we stayed for 4 days and they did daily housekeeping. The location was 10/10 close to a lot of places. The staff was nice and helpful. The hotel was very quiet which was nice. We stayed in a room with a balcony and even though it faces the street it wasn’t too noisy. The only bad thing for us was we didn’t get hot water. We will be staying here again if we visit Mexico City again.