Collection O Kaab Downtown Tulum

Property class: 4

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Located close to Las Palmas Public Beach and Playa Paraiso, Collection O Kaab Downtown Tulum provides free continental breakfast, concerts and live shows, and a garden. In addition to a restaurant, guests can connect to free in-room WiFi.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

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About the neighborhood

Located near the beach, Collection O Kaab Downtown Tulum is in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Las Palmas Public Beach are two other places to visit that come recommended. Snorkeling and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Tulum travel guide
Map
1, Calle Sol Ote. Supermanzana 004, Tulum Centro, Col Huracanes, Tulum, QROO, 77760

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    16 min walk - 1.4 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    9 min drive - 5.0 km
  • Dos Aguas Park
    9 min walk - 0.8 km
  • Hospital de Tulum
    16 min walk - 1.3 km
  • Hunab Lifestyle Center
    16 min walk - 1.4 km

Getting around

  • Tulum Intl. Airport (TQO)
    65 min drive

Restaurants

  • Taqueria Honorio
    2 min walk
  • Negro Huitlacoxe
    3 min walk
  • Tacos y tortas el tio
    2 min walk
  • Papaya Pizza & Co
    4 min walk
  • Tropi Tacos
    2 min walk

About this property

Collection O Kaab Downtown Tulum

  • Upscale hotel near Tulum National Park
  • Located close to Las Palmas Public Beach and Playa Paraiso, Collection O Kaab Downtown Tulum provides free continental breakfast, concerts and live shows, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Airport pick-up service (surcharge), concierge services, and a 24-hour front desk
    • Local meal delivery service, a front-desk safe, and bicycle parking
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Collection O Kaab Downtown Tulum boast thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning.
  • More amenities include:
    • Hypo-allergenic bedding, memory foam beds, and free cribs/infant beds
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with satellite channels
    • Wardrobes/closets, fans, and daily housekeeping

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Frequently asked questions

Does Collection O Kaab Downtown Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Collection O Kaab Downtown Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Collection O Kaab Downtown Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Collection O Kaab Downtown Tulum?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Does Collection O Kaab Downtown Tulum provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 1519 per vehicle applies.

Where is Collection O Kaab Downtown Tulum located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Las Palmas Public Beach and Playa Paraiso are also within 6 mi (10 km).

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Reviews

Collection O Kaab Downtown Tulum Reviews

8.6

Excellent

9.0

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 190 out of 319 reviews
Rating 8 - Good. 74 out of 319 reviews
Rating 6 - Okay. 26 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 21 out of 319 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good location
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location to Tulum. A lot of dining, drinking, and shopping nearby. Nice pool as well to take a dip and lounge around with some drinks.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We were just passing through Tulum so we only stayed for one night, but we very much enjoyed the hotel, and ate in the attached restaurant which was very good. Friendly and helpful staff at both the hotel and restaurant.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place! Excellent value and Staff. I'm a repeat guest, and I'll definitely be back again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Hotel staff was super helpful in recommending places to go/see.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the this hotel. It is a lovely property and felt very safe. Its an extremely convenient location to access food places, vendors and nightlife at a great price.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Excellent service and lots of quality recommendations.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again!

Nice hotel with a chill vibe. Staff was friendly, beds were comfortable, good ac, big rooms. Wifi was not very strong on the second floor.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and space in the room
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Kimberly at the front desk was great. She had good recommendations and spoke some English, and what we couldn’t communicate with my bad Spanish or her English, she was super patient to use a translator. The pool was a great hang out and refreshing. The location was so perfect fo getting into town and the mini fridge in my room helped us keep fresh water and some minimal food for snacks and healthier options. The room was spacious and the beds were comfortable. I gave cleanliness a 4 because my room garbage wasn’t emptied while I was there and on the smoking balcony the ash tray was never emptied either. The closet was in the bathroom, which I think was a bad location and hard to use. Also, in the bathroom the sink vanity was worn out from the water and humidity. It was hard to take a shower without making a mess of water because of the half glass. I would stay here again for sure.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Overall a decent budget stay. We weren’t looking for anything special as planned to be out and about the 2 days we stayed. Pros: AC worked well, beds were comfortable, room was clean and big, reception was super helpful with info Cons: shower sprayed all over the place, no hot water (apparently this was getting fixed?), had to fiddle with toilet to get it to fill and flush, rooms are not insulated well
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clara the receptionist is the sweetest friendly and helpful! Quite property, clean and love all the plants. Front desk Booked our scooters $40 for 24hrs, gave us recommendations for near by food! Location is 10-15min away from beach & taxis are approx $40-$60 each way.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
If we had paid what the front desk quotes us, I would've been upset. Sheets had stains, floors weren't clean, but ac works great and location was convenient
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great, nice quiet place
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides a homely feeling. The stuff is very welcoming. Has a retro vibe. The best you can get at a cheap price.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room very good service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and room is very comfortable. Staff very friendly and good breakfast.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Staff & service
This property was ok. I don't think I'd stay there again though. There was black bold in the bathroom, the shower drainage was poor and got all of the bathroom and when I flipped back the sheets there was two tiny stains. Just very sub par.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location, great price.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Staff & service
Its convienient stay A little pricey for what it is But good
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
It took a long time for us to be able to check in at the hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Very clean beautiful hotel with swimming pool.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Staff was above and beyond. Great location
Stayed 5 nights in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay except for the dirty mirror in the bathroom. Staff were very friendly & the beds were super comfy.
Stayed 3 nights in Jun 2023