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Apartamentos Majaro

3.5 star property
Mediterranean hotel with a rooftop terrace and an outdoor pool

Choose dates to view prices

Majaro Hotel Tulum offers a perfect retreat with its rooftop terrace showcasing spectacular views and a convenient poolside bar. Guests can indulge in a relaxing massage, enjoy refreshments at the swim-up bar, or savor coffee during Tablo's happy hour.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

1 bedroom, premium bedding, down comforters, memory foam beds

Studio

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Down duvet
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Premium bedding
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Pool Suite

1 bedroom, premium bedding, down comforters, memory foam beds

Pool Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, Private Pool

1 bedroom, premium bedding, down comforters, memory foam beds

Studio, Private Pool

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min drive - 3.9 km
  • Tulum Beach - 7 min drive - 4.6 km
  • Las Palmas Public Beach - 8 min drive - 5.3 km
  • Tulum Mayan Ruins - 9 min drive - 6.7 km
  • Playa Paraiso - 10 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

  • ‪Delicia - ‬11 min walk
  • ‪El Agavero - ‬14 min walk
  • ‪Guacamole Club - ‬11 min walk
  • ‪La Consentida - ‬9 min walk
  • ‪Vereda - ‬13 min walk

About this property

Apartamentos Majaro

Hotel near Tulum Beach
Apartamentos Majaro provides amenities like a swim-up bar and a rooftop terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), outdoor furniture, and a nature reserve
  • Bicycle parking
Room features
All guestrooms at Apartamentos Majaro include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Wardrobes/closets, eco-friendly cleaning products, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Guest services

  • Housekeeping (on request)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2021
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are required to download the property's R&P mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of MXN 400 per pet, per stay, plus a deposit of MXN 400 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 630 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 400 per stay
  • Pet fee: MXN 400 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number OMA211029MB8

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Majaro Tulum Hotel
Majaro Tulum Tulum
Majaro Hotel Tulum
Majaro Tulum Hotel Tulum
Majaro Hotel Boutique Tulum

Frequently asked questions

Does Apartamentos Majaro have a pool?

Yes, this property has an outdoor pool.

Is Apartamentos Majaro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 400 per stay and a fee of MXN 400 per pet, per stay. Service animals are exempt from fees.

How much is parking at Apartamentos Majaro?

Self parking is free at this property.

What time is check-in at Apartamentos Majaro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Apartamentos Majaro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Apartamentos Majaro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Apartamentos Majaro located?

Located in La Veleta, this hotel is 1.2 mi (1.9 km) from Holistika Art Walk and 2.7 mi (4.3 km) from Tulum Beach. Hospital de Tulum and Dos Aguas Park are also within 1 mi (2 km).

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Reviews

Apartamentos Majaro Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 57 out of 100 reviews
Rating 8 - Good. 22 out of 100 reviews
Rating 6 - Okay. 8 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 11 out of 100 reviews

Reviews

8/10 Good

Saudi

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
Stayed 9 nights in Jan 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
Stayed 8 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Soothing stay in a new area of Tulum with modern amenities.
Stayed 3 nights in Jul 2022

2/10 Terrible

Dilliana

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
Stayed 7 nights in Jan 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden GEM

Such an amazing stay BUT I must say the hotel manager RC, made our stay absolutely amazing. From booking taxis, to recommending amazing restaurants, he went above and beyond! The hotel itself is a gorgeous boutique style hidden gem with such a warm yet modern feel to it. If you’re looking for a relaxing stay, this is the place!
Stayed 4 nights in Jul 2022

2/10 Terrible

Kyra

Disliked: Cleanliness, property conditions & facilities
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
Stayed 2 nights in Jun 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
Stayed 6 nights in Sep 2022

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 4 nights in Feb 2023

8/10 Good

deepali

Liked: Cleanliness, property conditions & facilities, room comfort
The room was amazing and the pool view . Also , the reception host fede was very helpful in getting us taxis and restaurant reservations. However , we didn't like the room service . No coffee and machine was broken . Breakfast item wasnt good either . They should work on it to gather more crowd at the bar and breakfast
Stayed 3 nights in Aug 2022

2/10 Terrible

Serkan

Disliked: Cleanliness, amenities, property conditions & facilities
Minibar was already missing ideas and we were charged also they claim there was 3 sets of glasses but actually had 2 sets and they charged us for missing glasses. Never again I would go there.
Stayed 2 nights in Nov 2022

6/10 Okay

Katherine

Disliked: Amenities, property conditions & facilities
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Stayed 5 nights in Aug 2023

6/10 Okay

Christina

Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a couple. Loved the ambiance and the touches of nature in the decor. Close to great dining options. The shower was a special feature that was outdoors. Felt private yet connected to nature. Enjoyed our stay.
Stayed 1 night in Oct 2025

8/10 Good

Sim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Stayed 1 night in Apr 2025

10/10 Excellent

Mélissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and it was very clean
Stayed 3 nights in Apr 2025

2/10 Terrible

FRANCISCA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar pesimo, NO RECOMENDADO

Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
Stayed 2 nights in Apr 2025

8/10 Good

Xatanya

Liked: Cleanliness, amenities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Staff & service

Viagem dos sonhos !

Foi incrível, gostamos muito !
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , calm , easy to check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum - January - Zamna

We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
Stayed 2 nights in Jan 2025

10/10 Excellent

Denette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

if you want relaxation…this is it.

Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
the amazing pool that convinced me to go with this hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Irina

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Could have been so much better

Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
Stayed 11 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024

4/10 Poor

Lucero

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

opinion majro hotel

la habitacion es muy pequeña, no tiene closet, solo ponen 1 bote de basura en el baño, la porcion del desayuno, es muy poca y tienen poca variedad, la verdad no me gusto nada
Stayed 4 nights in Jan 2024