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"This property had exceptional service and well managed. The food was top notch. My issue comes to the very poorly managed property for beach area. The service at beach was great as usual for secrets brand but the beach area was run down and falling apart. Obviously a very old facility that has been advertised as only several years old. As well as the issue of most of the eating options closed on main resort and no food area open besides the bar and a small hamburger grill table set up to which...

"It was wonderful!"

"Extraordinary hotel and apts. Loved the stone walk ways and lush jungle landscaping Clean, safe, comfortable. The staff made the difference between a great stay and an unforgettable stay. Photos are accurate. Good location. Wonderful resturant. I had the pleasure of staying in 2 different rooms with plunge pools and a 1 bdr apt with plunge pool. Wow. Huge pool, priviate sun deck big enough to hold a 10 person party. Beautifully decorated. Large 2nd terrace, full large kitchen. Front desk...

"I was there for 2 night. I love this place look amazing and room was really nice and staff friendly. Everything perfect but only this I didn’t like when u have to check in they will take your whole hour for wait on front desk and there is lot a mosquitos other that place is amazing"

"Le calme, la piscine magnifique et l’environnement dans l’enceinte de l’établissement qui invite à la paix et au repos. L’accès en voiture est très chaotique, on se demande où on arrive. Mais il faut savoir que l’ensemble des rues et routes de Tulum sont dans un triste état,"

"Beautiful property, Staff went above and beyond in every way to accommodate and were extremely friendly. Had a great family experience here"

"Beautiful location, clean modern rooms, ocean front pool and staff super helpful. The hotel electricity is run with a generator so no hair dryers, mini fridges and some rooms do not have aircon. But if you are looking for an authentic beach hut experience this is for you. Be sure to bring insect repellant."

"Travelled solo and felt safe while there. I did a spa treatment and it was wonderful. The food is delicious. I stayed on the Una Vida side and did have a few regrets when I saw the Bardo side would definitely stay at this place again."

"cómodo, céntrico, limpio, personal amable.."

"Amazing view, amazing time! Gorgeous hotel"

"Todo muy bien"

"This is a super small hotel with no elevator and tons of stairs. They only have one restaurant and one really small pool. This is not the place for elderly people or people who want to socialize with others."

"Seré muy neutral, al hotel le falta mucho mantenimiento, no recomiendo la alberca privada por que no está limpia, tuve problemas con el sanitario pero cabe señalar imediato le dieron atención, con el check-in no había nadie a mi llegada, no está feo el lugar pero si deberían considerar darle mucho demasiado MANTENIMIENTO"

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