See all properties
Save

Palms Tulum Luxury Hotel

2.5 star property
Family-friendly Tulum hotel in Tulum City Center with free parking

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Palms Tulum Luxury Hotel

Outdoor pool, sun loungers
Exterior
1 bedroom, down comforters, in-room safe, individually decorated
Lobby lounge
Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Reviews
9.4

Exceptional

Explore the area

Map
Escorpion street and Andromeda street, Tulum, QROO, 77780
  • Popular LocationTulum National Park16 min walk
  • AirportTulum, Quintana Roo (TUY)3 min drive
  • Popular LocationTulum Mayan Ruins6 min drive
  • Popular LocationPlaya Paraiso13 min drive

Room options

View all photos for Deluxe Apartment

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior
Rubi Tulum
Pool
Spa
Parking included
Free WiFi
9.8 out of 10, Exceptional, (40)
The price is AED 836
AED 1,024 total
includes taxes & fees
26 May - 27 May
Rubi Tulum

About the neighborhood

Tulum

Palms Tulum Luxury Hotel is located in Tulum City Center, a neighborhood in Tulum, and is near theme parks and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Traveling with kids? Consider LabnaHa Ecopark Adventures and El Toh Ecopark. Spend some time exploring the area's activities, including golfing.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 16 min walk
  • Gran Cenote - 3 min drive
  • Playa Ruinas - 6 min drive
  • Tulum Mayan Ruins - 6 min drive
  • Playa Paraiso - 13 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • Starbucks - 3 min walk
  • Tacos y tortas el tio - 6 min walk
  • La Coqueta - 2 min walk
  • Vivo - 3 min walk
  • Boston’s - 4 min walk

About this property

Palms Tulum Luxury Hotel

Boutique family-friendly hotel near Tulum Mayan Ruins
Take advantage of a golf course, a garden, and dry cleaning/laundry services at Palms Tulum Luxury Hotel. In addition to car rentals on site and babysitting, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and multilingual staff
  • A 24-hour front desk, a porter/bellhop, and concierge services
Room features
All guestrooms are individually furnished, and offer comforts such as furnished balconies and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Babysitting services
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchenette
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Garden
  • Pool sun loungers

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Furnished balcony

More

  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Private entrance, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 500 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: MXN 700 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2520 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 500 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Palms Hotel Tulum
Palms Luxury
Palms Luxury Hotel
Palms Luxury Hotel Tulum
Palms Tulum
Palms Tulum Hotel
Palms Tulum Luxury
Palms Tulum Luxury Hotel
Tulum Luxury
Tulum Luxury Hotel
Palms Luxury Condo Hotel
Palms Tulum Condo
Palms Tulum Luxury Hotel Hotel
Palms Tulum Luxury Hotel Tulum
Palms Tulum Luxury Hotel Hotel Tulum

Frequently asked questions

Does Palms Tulum Luxury Hotel have a pool?

Yes, this property has an outdoor pool.

Is Palms Tulum Luxury Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palms Tulum Luxury Hotel?

Self parking is free at this property.

What time is check-in at Palms Tulum Luxury Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Palms Tulum Luxury Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Palms Tulum Luxury Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2520 per vehicle applies.

Where is Palms Tulum Luxury Hotel located?

This family-friendly Tulum hotel is located near the beach, within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins is 1.6 mi (2.6 km) away.

Palms Tulum Luxury Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 293 reviews" "
Rating 8 - Good. 68 out of 293 reviews" "
Rating 6 - Okay. 6 out of 293 reviews" "
Rating 4 - Poor. 3 out of 293 reviews" "
Rating 2 - Terrible. 1 out of 293 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019