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"Very friendly staff. We checked in late in the afternoon. They took us through a shortcut to the ropeway station because they knew that it was about to close. We would have missed it if it were for their proactive help. Overall, we are very happy with the service, the condition of the property, the breakfast, etc. The only thing that could use improvement is their towels They were threadbare. That said, they were very clean."

"Amazing hotel"

"I loved our family room with the loft; very clean and cozy and we had our own balcony with a beautiful view of the tea plantation. The hot pot restaurant was amazing with delicious fresh veggies and was a lovely way to end the day after hiking in the misty forest. The view of sunset from the hot pot restaurant was absolutely stunning! My only reservation would be for elderly travelers as there are stairs and some steep pathways- they would need some assistance with luggage and walking. Breakfast was delicious! I’m so grateful we stayed here. Thank you! "

"Would stay here again"

"Quiet and neat"

"Great stay, beautiful view. "

"We like this hotel very new with good service "

"Beautiful place and excellent employees "

"Love the breakfast buffet and the location."