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The Lu'um House

3.0 star property
Travelers find the perfect balance between Tulum's vibrant energy and natural surroundings at this comfortable retreat that keeps them connected

Choose dates to view prices

The Lu'um House blends modern amenities with Tulum's character. Guests love the in-room WiFi for staying connected. The roundtrip airport shuttle ensures stress-free arrivals, and its location near Marimba Park is perfect for exploring the area.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Kitchen
The current price is AED 237
AED 282 total
includes taxes & fees
9 Jun - 10 Jun

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Interior detail
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The price is AED 231
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 350 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Property Registration Number 96246287

We should mention

This property does not have elevators

Frequently asked questions

Is The Lu'um House pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Lu'um House?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Lu'um House on 9 June 2026 start from AED 237, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Lu'um House?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Lu'um House?

Check-out is at 1:00 PM.

Does The Lu'um House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 350 per vehicle applies.

Where is The Lu'um House located?

Situated in Tuxtla Gutierrez, this hotel is within a 15-minute walk of Cana Hueca Park, Chiapas Convention Center, and Galerias Bonampak. Plaza las Americas Shopping Mall and Bicentennial Park are also within 1 mi (2 km).

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 9 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Was completely satisfied. Thank you!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación moderna, limpia, funcional, 24 horas apoyo de personal
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación muy amplia y con todo lo necesario a un super precio, el personal muy atento y amable
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, excelente habitación tiene todo !
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Xoloxochitl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Francisco

Stayed 1 night in Mar 2024