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"I liked everything"

"Not a really user-friendly tap in the toilet. 1 pillow by default, but you can request for more. No housekeeping for 3 nights or below (only every 4th day). The room gets bright by 5+ (sun rises) even with curtains drawn. Location is within 7mins walk from Matsumoto station and decent breakfast buffet. "

"We liked the location of the hotel, near the train station and walkable through the town. The breakfast was healthy and tasty."

"Perfect for train travelers"

"Well positioned property and staff were great. Comfortable beds and good amenities."

"A large hotel with a ton of guests. Great hotel and great staff. Only feedback would be for the hotel to create more dinner and breakfast “start times” to avoid the massive rushes in the dining area that created a feeding frenzy with some disgruntled people. Seemed unlike most Japanese experiences. "

"Great room with lots of fun amenities to choose from. Very convenient and close to Matsumoto station."

"Getting around the property and the shopping center was convenient with the buses provided by the hotel. Lots of washers in the laundry area. I love the individual cabins scattered around the property. Makes it feel like you're in the woods. Great place for families!"

"Need to walk quite a distance from Nagano Station, along the way, you will find Family Mart and Lawson. A quiet and peaceful street in the morning. The view was good from the breakfast area, but my room view is facing the cemetery, though. The overall hotel vibe gives me a 90s feel, but it's clean and tidy. I like their mini bar as they fill it with many complimentary drinks. "