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"Mandapa, a Ritz-Carlton Reserve is, without question, the best hotel I have ever experienced in terms of natural beauty, setting, and design. The property blends seamlessly into its lush Balinese surroundings while offering refined, modern Western luxury. Every detail—from the architecture to the decor—feels intentional, serene, and deeply connected to nature. The service is absolutely top-notch. The entire staff is a true joy to be around: warm, attentive, genuinely happy, and always willing to help. Each guest is assigned a personal butler, which elevates the experience even further. Our butler, Agung, was exceptional—thoughtful, proactive, and incredibly kind—making our stay effortless and memorable. This was my second time staying at Mandapa, and it certainly will not be my last. I wholeheartedly recommend it to all my family and friends. You truly do not need to leave the property to have a perfect vacation. Mandapa offers everything on-site: immersive nature experiences, a beautiful temple, rice fields, outstanding restaurants and bars, a world-class spa, a fully equipped gym, and endless opportunities to relax and reconnect. It is the kind of destination where the vacation is simply being there."

"I travel a lot around the world, and this has been the hotel with the most courteous staff and best service E-V-E-R. They really go above and beyond, I booked a tour from the lobby and Putra took me to the water temple, he even brought me an offering (incense, flowers and fruits) from his home because he knew the shops at the temple would be close at my arrival, the people in this hotel made my experience unforgettable."

"The most breath-taking and memorable place we've ever stayed. It truly defies belief! Every inch of this property is stunning, pictures could never do it justice. The staff here are extremely friendly and helpful, and truly get to know you and care about making your stay as incredible as possible. If they can go above and beyond in any way, they will! I could not recommend Ayung Resort more, and you will not regret it should you choose to stay here!"

"All the amenities were absolutely perfect. My family had a wonderful time at the resort. "

"An absolutely unforgettable stay! From the moment we arrived, everything about this resort exceeded our expectations. The service was truly exceptional—warm, attentive, and genuinely thoughtful at every touchpoint. The staff went above and beyond to make us feel welcomed and cared for, which made a huge difference in our overall experience. The amenities were outstanding and immaculately maintained. The food deserves special mention—it was exceptional and honestly better than most of the restaurants in the surrounding area, both in quality and presentation. Every meal felt carefully curated and thoroughly enjoyable. The spa experience was exquisite. From the calming atmosphere to the professionalism and skill of the therapists, it was deeply relaxing and added another level of luxury to our stay. This was one of those rare experiences where everything simply felt right. We left feeling refreshed, happy, and already looking forward to our next visit. Highly recommended to anyone looking for a truly exceptional resort experience—you won’t be disappointed."

"Everything was above and beyond our expectation. We highly recommend spending your holidays at Griya Santrian. "

"The people are warm and attentive and room was very comfortable and well appointed."

"We can’t speak highly enough of this hotel. The Sanur suite was incredible. It was huge with every amenity you could want. The staff was extremely friendly and did everything to make our stay memorable. It was my birthday and there was a birthday greeting on our bed plus I received two pieces of cake, one in the restaurant and one from room service. Can’t wait to return."

"The rooms were clean and tidy, the service was exceptional from the moment we arrived we were made to feel welcome.Front desk, wait staff and housekeeping were fantastic. Nothing seemed to be a problem. Very attentive. The buffet breakfast was great too! The hotel is close to everything. The supermarket, pharmacies, shops and eateries are all within walking distance. Home away from home."