Find all hotels by Independent in Union Church, AL

"Great place to stay"

"The room was clean. The kitchen and staff were nice. Air conditioning kept the room clean. The water in the sink ran out very slow. The towel rack was in the shower with the clean towels. The EV Charger was charging correctly. It charged my hubby 3 times when he on charged 2x. It did send refund."

"The hotel was clean and in a very safe area. The staff were nice, friendly, welcoming and wonderful. I truly enjoyed my stay. I highly recommend! I’m looking forward to staying again. "

"clean room, nice staff, easy check in/out and great location"

"Staff was incredibly friendly ! Texted me several times asking how my stay is going. Breakfast room was top notch. Hats off to the great employees keeping this hotel clean "

"It is a very nice and friendly hotel. "

"Clean room. Convenient location. Friendly staff. "

"Absolutely Beautiful Hotel, so very clean every where you turn. Taz the Guest Service Rep was Amazing! The room was big , very clean and I am so glad A makeup towel was in the bathroom. Complimentary water, coffee and creamers in room along with a refrigerator. Everything is Perfect in this hotel and my goodness breakfast was Unbelievable, I loved the setup, the food was so fresh with fruit and the bacon was oh so delightful 😊 along the Staff. We will be back!"

"I and my family encountered a bed bug on my daughter's bed after she returned from the bathroom around 3am in the morning. She was actually able to record the bed bug crawling on her pillow. She woke me up and we immediately went down to the front desk to inform them and show the video evidence. The front desk clerk said she was sorry but the hotel was booked and wouldn't be able to change our room until later. I explained we had already stayed in the room for one night and all of our belongings had been in that room and could have possibly been infested.We had traveled from Central Florida along with 10 other people in the same vehicle with their belongings. I asked if I could be accommodated for the 2 nights were we in that room, the clerk said she had to wait on the GM to come in to ask and schedule for pest control to come out. I asked so what are you going to do for me and my kids belongings that were in that room and may have bed bugs. Again no answer because she couldn't make the decision. We stayed up for the rest of the night afraid we would see more they ended up switching our room for the last 2 nights. Not only that the room had a lingering fishy smell due to previous guests having seafood in the room.We had a whole day of activities the next day, so I asked for a call from the GM. He never called and everytime I reached out he was not in or out sick. I have yet to hear anything from this hotel and I have now contacted a lawyer to pursue further "