Find all hotels by Extended Stay America in Universal City, TX

"The staff was helpful when I arrived. Starting with the valet employees to the front desk personnel. Room was clean and the visit was overall very good. I liked the breakfast and snack time they had. I had never seen that before so it was a pleasant surprise. Especially if you're looking to save a little during the trip."

"Very nice peaceful staff was friendly. Room was clean comfortable peaceful serene on the Comal river felt very safe and secure. I can live there retire happy and well. Nice room like suite love and enjoy location was great."

"Great location on the River Walk. Staff was very friendly. "

"Loved it!"

"Very friendly and clean"

"Musty smelling room. Bathroom needed a more thorough cleaning. Sink was clogged throughout my stay. Shower spray hose broke on my last day (old). Tried the breakfast bar one day. Basic cafeteria food. Dried out overcooked sausages, powdered eggs."

"The first room had such a strong smell of mold and mildew. The second room had mold surrounding the bathtub. Stained toilet. Old dingy sheets. Housekeeping gets a C- . Parking $65/day plus over $200 in hotel resort fees. Website asserted remodeled rooms, obviously we didn't they failed to say some remodeled rooms. Very disappointed. Far from a four-star hotel. "

"Espectacular, excelente lugar, muy lindo y limpio."

"Very nice hotel with friendly and helpful staff. We did unfortunately have a few minor issues during our stay, which we had to get with reception about. Each item was dealt with immediately by staff. Even better was that staff were so warm, and easy to talk to. Rooms are clean and comfortable enough. We did spend time relaxing in the room each afternoon. Bathroom could maybe use a fresh coat of paint, but that’s so minor compared to the pluses. Wonderful lobby area. There’s so much space to sit and hang out in the hotel during the heat of the day. I would definitely stay again. "