Find hotels near University of Colorado-Colorado Springs, Colorado Springs from AED 235

"I reserved a king Mountain View room for my 20 year wedding anniversary. When we arrived we were told that they had us in a room with 2 queen size beds. I asked if there was any other king rooms available and was told there was not. I was upset but needed a place to stay so I took it. When we got to the room it was full size beds not queen. I went back to the lobby and was told that is what they have. I became more annoyed and went back to the room and contacted Hotels.com about a refund so I could go elsewhere and was told that the GM Stacy denied my refund. At this point I was beyond mad. My wife went and talked to the staff in the lobby and was finally given the correct room I paid for. After all that the beds are way too soft, bathrooms are basically a 5x5 closet and the breakfast is terrible. I wouldn’t stay at this place again if you paid me. I have worked customer service for over 20 years and understand things happen but a good business takes care of the customer and doesn’t lie to them."

"Left the hotel and did not stay. Asked for refund. The hotel was not as it was represented. Broken door frame, no hot water, shower not usable as no water pressure, furniture badly worn"

"Clean room, great breakfast the only thing is now they charge for parking and they want you to pay advance which is great until you check out and they charge you again to park . I’m not sure I’ll be back and I used to really like this hotel "

"Breakfast is ok. There's an IHOP next door. Rooms are xlean and very comfortable. I like the kitchen and table room options. Great value."

"The room was clean. The linens were lovely. The king bed gave us a great sleep. Breakfast had awesome bacon and scrambled eggs. We would stay here again. A couple of little things.. pls provide some liquid dish soap in the kitchen. Plus a covered glass casserole dish would be a wonderful asset for heating up food in the microwave ."

"Clean and comfortable"

"The room was clean and updated with multiple outlets for charging. We could hear traffic from the road, especially loud engines. The biggest problem was when we arrived, they couldn't find our reservation due to a software issue. They needed our confirmation number which is not displayed anywhere within the emails, receipt or details from Hotels.com. utilizing the chat feature didn't help until I requested to speak to a real person within the Ai driven chat. Once a real person connected, I got the info and was able to get checked in."

"Good breakfast choices, great staff "

"Free parking that was lit up at night. "