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Hotel Chalet Swiss

3.0 star property
Hotel with free breakfast, near Mystery Rooms

Choose dates to view prices

Photo gallery for Hotel Chalet Swiss

Front of property
Superior Twin Room, Balcony | In-room safe, cribs/infant beds, free WiFi
TV
Hallway
Lounge
Just steps from Mystery Rooms, Hotel Chalet Swiss welcomes travelers with breakfast options and a coffee shop for morning fuel. After exploring, visitors can relax in the sauna, connect via in-room WiFi, or enjoy downtime on the garden terrace with its scenic views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Breakfast included
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, cribs/infant beds, free WiFi

Standard Twin Room

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, cribs/infant beds, free WiFi

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free rollaway/extra beds
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, cribs/infant beds, free WiFi

Single Room

Highlights

Heating
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
Cable/satellite channels
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi

Superior Twin Room

Highlights

Heating
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | In-room safe, cribs/infant beds, free WiFi

Family Triple Room

Highlights

Heating
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
Cable/satellite channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living area | TV

Family Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
TV
Renovated in 2019
Fan
Private bathroom
Hair dryer
Electric kettle
Cable/satellite channels
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Map
Seestrasse 22, Unterseen, BE, 3800

What's nearby

  • Alpine Garden - 6 min walk - 0.6 km
  • Mystery Rooms - 11 min walk - 0.9 km
  • Hoeheweg - 11 min walk - 1.0 km
  • Interlaken Casino - 16 min walk - 1.4 km
  • Interlaken Ost Ferry Terminal - 4 min drive - 2.8 km

Getting around

  • Interlaken West Ferry Terminal - 8 min walk
  • Zurich Airport (ZRH) - 122 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Spatz - ‬8 min walk
  • ‪Aarburg Cafe - ‬6 min walk
  • ‪Bebbis Restaurants - ‬7 min walk
  • ‪Taj Mahal - ‬9 min walk

About this property

Hotel Chalet Swiss

Hotel remodeled in 2019 and located near Mystery Rooms
Consider a stay at Hotel Chalet Swiss and take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
Additional perks include:
  • Self parking (surcharge), secured bicycle storage, and a front-desk safe
  • A vending machine, an elevator, and smoke-free premises
  • Multilingual staff, laundry services, and luggage storage
Room features
All 52 rooms include comforts such as free WiFi and safes.
More amenities include:
  • Heating and fans
  • Bathrooms with tubs or showers and hair dryers
  • TVs with cable channels
  • Cribs/infant beds, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 5 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage
  • Bicycle tours
  • Sauna
  • Ski storage

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • Built in 1862
  • Renovated entire property - March 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Construction work in underway on an adjacent street. Guests booked in the 'Single Room' categories may have obstructed views due to construction.

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50 per day
Cribs (infant beds) are available for CHF 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 5.00 per day
  • Crib (infant bed) fee: CHF 15.0 per night
  • Rollaway bed fee: CHF 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen

Frequently asked questions

Is Hotel Chalet Swiss pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Chalet Swiss?

Self parking is available for CHF 5.00 per day.

What time is check-in at Hotel Chalet Swiss?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Chalet Swiss?

Check-out is at 11 AM.

Where is Hotel Chalet Swiss located?

Situated in Unterseen, this hotel is within a 15-minute walk of Alpine Garden and Mystery Rooms. Lake Brienz is 2.3 mi (3.7 km) away. Interlaken West Ferry Terminal is 8 minutes by foot and Interlaken West Station is 8 minutes.

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Hotel Chalet Swiss Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 68 out of 163 reviews
Rating 8 - Good. 51 out of 163 reviews
Rating 6 - Okay. 26 out of 163 reviews
Rating 4 - Poor. 13 out of 163 reviews
Rating 2 - Terrible. 5 out of 163 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ming t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff Great view from our balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Love that sauna and cozy feel.
Stayed 3 nights in Aug 2025

2/10 Terrible

Amir

Disliked: Staff & service, amenities
The only thing I I like about this property was location.
Stayed 7 nights in Aug 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
An excellent value and comfortable stay. The rooms were clean, the breakfast was great, and the location was fantastic. I would happily recommend this hotel to anyone.
Stayed 2 nights in Jun 2025

8/10 Good

JAMAL

Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Jul 2025

4/10 Poor

Cameron

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was kind and helpful but rooms are extremely outdated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little gem of a hotel was perfect for a stay in Interlaken. It’s a short walk from the Interlaken West train station and close to everything! Only downside is it was hot and there is no AC … but if you want an authentic alps experience it’s worth it!
Stayed 2 nights in Jul 2025

8/10 Good

Nazmul

Liked: Cleanliness, staff & service
Bed bugs found had to switch hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Swiss Stay

A true Swiss style hotel. It had great character. Our room was large and hotel only 10 minute walk from Interlaken West train station. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful walk to the center city but in a much quieter location. Only negative is lack of air conditioning but I must say, you get used to not having one fairly quickly
Stayed 1 night in Jun 2025

6/10 Okay

Eleana

Liked: Cleanliness
So noisy because there’s construction outside. The workers start the job each morning at 7am. The breakfast is not good. Overall I won’t come back with the price I paid.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and nice accommodations. Friendly and helpful staff. Highly recommend
Stayed 1 night in Mar 2025

4/10 Poor

golaleh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel has one person at front desk who happened to be the bar tender as well. She asked us to wait
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Lovely stay

Amazing location, easy parking, friendly staff. Pet friendly in that it allows dogs (but could do with better pet friendly breakfast location during rainy weather. Eating outside or taking breakfast to room on paper plates is not ideal). Pillows are terrible. Has everything you need though.
Stayed 4 nights in May 2025

10/10 Excellent

HUBERTH

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2025

8/10 Good

Ying Chi

Liked: Staff & service, property conditions & facilities, room comfort
There were a few ants as we were on the ground floor, it was also the first room at the hallway and it was a bit noisy when other people are walking past our room.
Stayed 1 night in May 2025

10/10 Excellent

Young mo

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect and kind

Perfect place for my vacation in 2024.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, rooms clean and appropriate and a 10 minute walk from the West train station.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great hotel, very family orientated. Amazing views from the rooms, which were warm and comfortable. Only downside was not a lot odlf parking, but the hotel provide bus passes to get to and from the bars/restaurants and all the tourist hotspots.
Stayed 1 night in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is older, it had everything that we needed. It was quiet, and the breakfast was nice. We had the family room that had two single beds on the first floor with two single beds upstairs. The room was small, but it was adequate. I really loved opening the windows to let the fresh air in during the month of April. The window and the ceiling was leaking water just a little bit. But it was taken care of by the maintenance guy after we had reported it to the front desk.
View during our breakfast.
The hotel. Check-in is in the back of this building.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Property conditions & facilities
Lots of fun! Old fashioned, darling hotel. Loved!
Stayed 4 nights in Jun 2024

8/10 Good

Dayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and straight forward. Room a good size. Breakfast options good and nice dinning location. A nice touch offering us a bottle of water to take away at check out.
Stayed 2 nights in Aug 2024

4/10 Poor

Kannis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dark, stuffy, and out-dated. In an active heatwave, the room was unbearable to sleep in. The free Toblerones that were provided melted in the room before we got in. We asked for an extra fan but were told none were available. The bathroom was small and had poor water pressure. Amenities were basically non-existent. The lack of a mini fridge/mini bar was troubling, and even though our room was above the wet bar, it was never open and we could not ask for ice cubes to get through the heat wave. We also called the reception for extra facial tissues and toilet paper, and received a response that someone would be up shortly — no one ever showed. The bedsheets felt unclean, and we found “black specks” on the duvets that we did not use due to the heat. A large portion of the TV channels were unavailable. We were told by the receptionist at check in that breakfast is available from 6 AM to 10 AM. However, when we showed up at 6:10 AM, nothing was set up, so we never got to enjoy the breakfast to properly rate it. Reception was overall unhelpful. The only positive thing that comes to mind is that it had somewhat of a stable wifi, which we did not even get to use a lot of. Lastly, CHF 40 (approx. USD 50) was being charged for 45 mins late check out (11:45am).
Stayed 2 nights in Aug 2025

4/10 Poor

negin

Disliked: Cleanliness, amenities, property conditions & facilities
A lady came in and knocked on my door I was taking my shower, she said "open the door", I said I cannot right now, She said "Open the door now what are you doing there?" I opened the door while I had to put my towel on, she said alarm went off and open the windows so alarm stops, that to me doesn't worth the money I spent.
Stayed 1 night in Jun 2024