Find Hotel with a Concierge in Upper West Side, NY

"Great team looking after us on check-in, fab venue and location. Very retro. "

"The General Manager was just amazing - the entire staff so friendly and helpful! Amazing location, French bakery the bomb and the breakfast tickets they give you along with drink coupons so good! Loved our stay and will be returning! "

"Beautiful and relaxing. Loved the location. "

"We loved the hotel, beautiful and spacious rooms, great staff, lively bar! We will return in the future."

"Great locations to restaurants, coffee shops and bars. Helpful staff!"

"Great location, lots to do near by and easy access to transport. "

"We always love it here. It does not come with breakfast. Great rooms great location friendly staff love it here "

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee replacement and it was extremely traumatic for her to not be able to lay down and ice her leg and to be treated so poorly while I spent hours trying to re plan our entire trip to see my daughter in college. We were very relieved to be in the such great hands at the Mondrian Oriental. I can’t say enough good things about every single aspect the staff did to make our stay special! It is truly a gem. "

"Price, staff and quality were great!"