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"The hotel is somewhat outdated 70’s - 80’s era could use a makeover. The staff is incredible and definitely the strong point of the hotel. Location is great, Greenville is on the rise very safe and clean lots of great businesses retail and restaurant. I once felt this way about Asheville but it lost its charm well before the big storm, hope Greenville stays the course it’s on."

"Hotels.com overbooked our stay and never contacted me in regards to this. Very unhelpful"

"El personal muy amable"

"The property should be shut down not clean. The rooms had dirt and grime spots. Staff was not helpful. They didn’t even have the basics for the complementary breakfast."

"We had to request our room be cleaned several times. Poor communication regarding shuttle service."

"The hotel is centrally located- the staff is attentive, they love my dog!!! The place is clean and the outdoor bar is lovely. Would definitely recommend-"

"Beautiful property"

"The room was large and comfortable. It was clean. The breakfast was very good. It offered omelettes scrambled eggs, breakfast meats, and fruit fruits. You were given a card for a complementary alcoholic beverages at night. They had a complementary shuttle service to downtown Greenville, which we took full advantage of. The drivers Shun and Bill were fantastic."

"No milk at breakfast. I wanted to confirm my method of payment at check out and was told “drop the keys here”. I repeated my request and was told the last 4 digits. I asked to confirm if I prepaid and was told “your card is pre authorized”. I just wanted to switch my credit card but desk staff didn’t want to deal with my request. No receipt was offered either. Also very loud morning staff that would congregate in the hall at 7:30 am. "