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"Spa facilites very good. Bed very large and comfortable staff always helpful and polite ."

"Lovely Hotel, very friendly staff, rooms very clean and comfortable. Plenty to choose from for breakfast. Would stay again "

"All good except when serving food in the bar it would be good idea to take the cutlery and sauces to the customer before the food is ready! Sat there watching my food go cold waiting for cutlery does not make sense!! "

"Convienet to travel to loads of places, including wales, people friendly. Loads of place’s to eat"

"Reception staff were friendly and professional. The room (230) was lovely and clean. Lunch in the bar was excellent and once again the staff were friendly. Breakfast was just as pleasant. My only moan is that I dont think residents should have to pay for parking. 9/10 thanks."

"Quality service and very nice hotel"

"Staff were very friendly, efficient and helpful and the Restaurant food (including breakfast) was perfect 🌟🌟🌟🌟🌟"

"I’ve stayed here before and I feel that it’s the best hotel in Cheltenham, lots of character and great bars and restaurants on site. The staff were extremely friendly and helpful, especially Valerie, who showed me round and offered me a choice of rooms. "

"Great hotel. This was our third stay in 3 years. "