"Clean onsen facilities and helpful multilingual staff.
From the train station, it takes 10-15 minutes of walking. You do not want to be dragging your luggage up the sloped terrain. Recommended to use luggage forwarding or taxi."
"The staff here could not be more helpful! They were able to communicate comfortably in English. The breakfast buffet was EXCELLENT! The location was ideal! The room was comfortable, spacious an d well designed. Plenty of amenities"
"Exceptional place to stay in Beppu and wonderful service throughout our stay. Victor was especially helpful during the check in and check out process"
"We found this place the last minute after we decided to stay for overnight instead of making it a day-trip from Fukuoka. Absolute good decision! Everything is so good: room, staff, and the venue. Love it."