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"The digital check in procedure was very unwelcoming. They are just trying to save money by having the guests do everything. Not happy with the way things are going regarding lack of customer service these days."

"Travelled to these apartments for a family ski holiday. Apartments lovely and new, plenty of communal space, full size fridge and oven/hob. Bedrooms on the small side and no wardrobes, just drawers and hooks. Hotel just next door with facilities - 2 restaurants, gym and swimming pool. Bit more of a walk to the ski bus stops than we realised but proximity to town and shops etc meant this location worked well for us. "

"Very good and excellent breakfast/ perfect access for the skibus too. Highly recommended. "

"Location, the hotel and staff were great however the first night, the temperature in the room was approx 26oC due to fault with the heating, so we had to sleep with the windows open. Reported to reception, but they couldn't do anything until maintenance came in the morning. The following day, there was no hot water for the shower and then this happened every morning until we left. Occasionally it came through, so we had to have a very quick shower."

"Hotel staff very friendly and helpful. Very convenient for skiing and other outdoor activities in a beautiful area. Close walk to stores and restaurants."

"Some huts lovely. One out of 2 had a bit small bedroom. Perfect for solo, brilliant. Great wash room, drying room and showers and reception restaurant. Perfect for me."

"I made reservation a day before arrival. I confirmation it was written check in time is from 3 pm to any time. We arrived a 22:30. Checkin was closed. No keys were left for us. We were forced to stay and sleep over night in the car. This is not a hotel and not even a place you can trust for overnight. We are with 3 children overnight in a five seats car. This is a big shame for this hotel and for hotel.com. Even the emergency number of the hotel was not active. We tried to do tater the security . No one was answering. Very bad in case someone needs help."

"This is a trailer house sort of a property, no toiletries. No linen (you pay for it) and very ordinary amenities. House was dirty, we left it cleaner than we got it."

"Great place to stay. The food was excellent in the restaurant. Very nice staff."