Find Cheap Hotels in Utica, NY

"When we checked in our room it was decent, it didn’t smell fresh but it didn’t stink. We discovered the tv wasn’t working and when we called the front desk they stated they were aware and it would be fixed tomorrow. They offered no apology or accommodation. Our shower leaked the entire stay and the shower knob broke. They didn’t offer clean towels nor did they clean our room or offer to take the trash out and we were there 5 days and were a family of 4. I will NEVER stay here again nor would I recommend anyone. For what we paid $1381, we should’ve received much better service than that. "

"I had a very nice room. It was very clean and the amenities were great. We had a great stay."

"Spacious room. Beds were very comfortable."

"Nice quiet rooms. Helpfuf staff."

"Disgusting. They have bugs. Requested a full refund i haven't received. Had to swich hotels. Was the worst ive ever been in."

"The check in person was outstanding...courteous, friendly, helpful. He noticed that we're older folks and offered us a first floor room with parking right outside the door, which we appreciated. The only negatives were that even though it was obvious the bath had been cleaned, no extra rolls of toilet paper were provided which necessitated a trip to the front desk, and for some strange reason the trashcan in the bedroom had not been emptied. Other than that, all okay."

"An absolute gem! From the inviting design to the comfort of the room this property is a refreshing change from the big chain hotels. Surrounded by convenient amenities you have everything for a more than wonderful stay."

"The place was surprisingly fantastic! I'd never heard of it before but I guarantee that I will stay there again anytime I'm in town! Great value, clean, and breakfast included. The staff was friendly and helpful. Can't say enough good things about the place."

"Ample parking. Staff was friendly."