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"The cleaners were making a lot of noise very early in the morning, around 6:50 a.m., by slamming doors."

"Wonderful view of the falls. Spacious room. Jetted tub was large and a big plus to our stay. Would highly recommend."

"The housekeeping staff ruined my stay, and that’s even without using their services at all. I left my “do not disturb” sign up the entirely of my 3-night stay, but everything morning around 8:30 they were banging on my door asking to come in. When I told them each time, I did not need service, I was met with refusal and made to open my door so I could be given a bath mat (which I already had and had not yet had a chance to shower after arriving the night before). The next time, my door was...

"Very good"

"Everything was great, location, restaurant. The elevators and valet were a bit annoying but otherwise great experience and would stay there again."

"EXCELLENT LOCATION! FRIENDLY STAFF!"

"Convenient comfortable hotel. A block from the port authority. Lots of places to eat nearby."

"Great time for couples or people who want nightlife breakfast on the roof was incredible and rafael was the man"

"clean room"

"Location was great and staff was very helpful. Just beware the elevator situation is slow and it's better to get a lower floor. Other than that this was a great hotel and id stay there again. A++"

"It appears that I got bitten up by bedbugs while I was there."

"Nice place. Onsite parking was $50, but convenient."

"Loved it!"

"Not enough luggage carts"

"Overall very good. Room didn’t have a microwave though. Room was compact but considering it’s in New York, NY it’s understandable. The best part is it’s vey close to the Grand Central terminal, I-2 min walk."