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Hotel Chao

2.5 star property
Hotel in Utrecht with a sauna and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Chao

Property entrance
Comfort Quadruple Room | Desk, blackout drapes, iron/ironing board, free WiFi
Miscellaneous
Staircase
Front of property
Hotel Chao sits in the heart of the city, offering a peaceful retreat where travelers can rejuvenate in the sauna after a day of sightseeing. The snack bar/deli provides tasty treats, while WiFi, an onsite cafe, and vending machines ensure all essentials are within easy reach.

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
The current price is AED 291
AED 342 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Electric kettle
Cable channels
Pet friendly
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Small)

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room (Small)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Electric kettle
Cable channels
Iron/ironing board
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Triple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Electric kettle
Cable channels
Pet friendly
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Electric kettle
Cable channels
Pet friendly
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Comfort Family Room

Comfort Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Family Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Electric kettle
Cable channels
Pet friendly
  • 28 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for 7 Person Room

7 Person Room | Desk, blackout drapes, iron/ironing board, free WiFi

7 Person Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Electric kettle
Cable channels
Pet friendly
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for City Double Room, Hot Tub

City Double Room, Hot Tub | Desk, blackout drapes, iron/ironing board, free WiFi

City Double Room, Hot Tub

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Jetted bathtub
Hair dryer
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Hot Tub

Deluxe Double Room, Hot Tub | Jetted tub

Deluxe Double Room, Hot Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Jetted bathtub
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, 1 Bedroom (Small)

Desk, blackout drapes, iron/ironing board, free WiFi

Basic Single Room, 1 Bedroom (Small)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Electric kettle
Cable channels
Iron/ironing board
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Map
Oude Pijlsweerdstraat 72BIS, Utrecht, Utrecht, 3513GL

What's nearby

  • TivoliVredenburg - 16 min walk - 1.3 km
  • Hoog Catharijne - 17 min walk - 1.5 km
  • Jaarbeurs - 4 min drive - 2.0 km
  • Dom Church - 4 min drive - 2.2 km
  • Beatrix Theater - 7 min drive - 2.0 km

Getting around

  • Utrecht Central Station - 20 min walk
  • Amsterdam Airport Schiphol (AMS) - 38 min drive

Restaurants

  • ‪Restaurant Blij - ‬6 min walk
  • ‪Hy•gge - ‬10 min walk
  • ‪Cafetaria & Pizzeria Straatweg - ‬8 min walk
  • ‪Spakenburgse Vishandel - ‬8 min walk
  • ‪Dagger Coffee - ‬5 min walk

About this property

Hotel Chao

Property highlights
Take advantage of a coffee shop/cafe, a sauna, and a snack bar/deli at Hotel Chao. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), express check-out, and a 24-hour front desk
  • A front-desk safe and a vending machine
Room features
All guestrooms at Hotel Chao offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Hair dryers and shampoo
  • 40-inch flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

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The price is AED 289
AED 340 total
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 10.95 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Hot tub
  • Sauna

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [at the cafetaria]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10.95 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

CHAO BB B&B Utrecht
CHAO BB B&B
CHAO BB Utrecht
Hotel-Chao.nl B&B Utrecht
Hotel-Chao.nl B&B
Hotel-Chao.nl Utrecht
Hotel Chao.nl
Hotel-Chao.nl Hotel Utrecht
Hotel-Chao.nl Hotel
Hotel Chao.nl
Hotel Chao Hotel
Hotel Chao Utrecht
Hotel Chao Hotel Utrecht

Frequently asked questions

Is Hotel Chao pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 88 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Chao?

As of 30 October 2025, prices found for a 1-night stay for 2 adults at Hotel Chao on 16 November 2025 start from $86.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Chao?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Chao?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Chao located?

Situated in Utrecht, this hotel is within a 15-minute walk of Oudegracht and Dutch Waterworks Museum. Griftpark and TivoliVredenburg are also within 1 mi (2 km). Utrecht Central Station is 20 minutes by foot and Utrecht Zuilen Station is 20 minutes.

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Reviews

Hotel Chao Reviews

6.8

7.8

Cleanliness

7.0

Location

7.6

Staff & service

6.8

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 110 reviews
Rating 8 - Good. 35 out of 110 reviews
Rating 6 - Okay. 35 out of 110 reviews
Rating 4 - Poor. 13 out of 110 reviews
Rating 2 - Terrible. 8 out of 110 reviews

Reviews

10/10 Excellent

MAIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Reasonable and warm staffs
Stayed 1 night in Sep 2023

8/10 Good

MAIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Nice hotel with kind staff. We like this hotel. They serve room service also. Ths hotel location is convenient to the city central of Utrecht.
Stayed 14 nights in Aug 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic, affordable rooms a short walk from the old city. Pleasant staff, always quick to respond Typical narrow/steep Dutch stairs to rooms need to navigated with care
Stayed 2 nights in Sep 2024

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Nov 2024

10/10 Excellent

mr a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good night sleep, it was quiet in the hotel. comfortable bed and clean room. Very good

6/10 Okay

Marc

Liked: Staff & service
ok
Stayed 2 nights in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT Value

Great value for the money. Excellent location . 10 -15 minute walk to everything. Room size was adequate for a couple. Wifi was EXCELLENT and nice hot showers. Will definitely stay again. Staff very nice.
Stayed 2 nights in Nov 2023

8/10 Good

Alina

Liked: Staff & service
Late checkin
Stayed 2 nights in Sep 2024

4/10 Poor

Elena

Liked: Staff & service
Disliked: Room comfort
Utrecht is expensive to stay, also For one night maybe it s better to sleep farer and come For a one-day visit ! The Place is really too expensive For what it offers i think ! The women is really kind, fast and simple in the advices, but i think the price is really too Much For a room like that ! Maybe a romantic trip is not the appropriate set to stay, even if with some Friends with which share the Price could be different!
Stayed 1 night in Oct 2023

2/10 Terrible

claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel inadapté pour un séjour avec des enfants

Chambre d’hôtel pas du tout adaptée à un séjour en famille. Le seul point positif est la gentillesse du mr qui nous a accueilli. On rentre dans l’hôtel par les toilettes de la cafétéria du rdc, puis un couloir et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge. La chambre avait un sauna et un jacuzzi donnant directement dans la chambre. Pas de tapis de bains juste une bouche d’évacuation dans le sol quand on sort du jacuzzi ce qui n’est pas pratique surtout avec des enfants et un sol en caoutchouc en très mauvais état et très glissant. Les 4 serviettes de toilettes étaient tachées. Il n’y a pas de lampes de chevets ni bouilloire. On a retrouvés des perces oreilles et cafards dans la chambre. Très mauvaise expérience qui ne correspond pas à un ***
Stayed 1 night in Aug 2024

2/10 Terrible

claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel miteux avec gros problèmes d’hygiène

Pire séjour en nuit d’hôtel que j’ai vécu avec ma famille. Le seul point positif est la gentillesse du mr qui nous a accueilli. On s’est retrouvé à rentrer dans l’hôtel par les toilettes de la cafétéria du rdc, puis des couloirs et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge. La chambre avait un sauna et un jacuzzi en plein milieu?! Aucune intimité pour se doucher car le jacuzzi est au milieu des lits. Pas de tapis de bains juste une bouche d’évacuation dans le sol. Et le sol n’est parlons pas : du caoutchouc?! Les serviettes de toilettes étaient toutes tachées on on a retrouvés des perces oreilles et cafards dans la chambre. Bref hôtel à fuir qui ne correspond pas à un ***
Stayed 1 night in Aug 2024

10/10 Excellent

Maiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staffs

Convenience and kind staffs
Stayed 1 night in Sep 2023

6/10 Okay

Pacifique

Le check out est trop tôt, 10h. Ce n'est pas normal.
Stayed 4 nights in May 2023

8/10 Good

Bjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede service en comfortabel de bedden
Stayed 1 night in Nov 2022

2/10 Terrible

marco

Disliked: Cleanliness, amenities, property conditions & facilities
Sporco.
Stayed 2 nights in Nov 2021

6/10 Okay

CD

Disliked: Cleanliness, property conditions & facilities, room comfort
Heel onrustig en lawaaierig De hele nacht kabaal, muziek en gestommel
Stayed 1 night in Jun 2021

10/10 Excellent

Dragos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Stayed 1 night in Nov 2020

2/10 Terrible

volkan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kirlilik ve muhattap yok

Kirli güvenilirliği az
Stayed 4 nights in Jan 2020

2/10 Terrible

nedret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toz kir her kapıyı açan tek bir anahtar

İş seyahatim için gittiğim Utrecht de tam bir felaket olan oda konfor ve temizlik ile karşılaştım.oda toz ve pislik içindeydi
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schone kamer met faciliteiten zoals airco en koelkast. 10 minuten van het centrum
Stayed 1 night in Jan 2020

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessima

esperienza non buona
Stayed 2 nights in Dec 2019

4/10 Poor

EY

Disliked: Amenities, property conditions & facilities
This was the smallest room I've ever stayed at a hotel. Unfortunately since we had just travelled from a different continent and were looking for a temporary stay while we look for an apartment had a lot of luggage. With 1 double bed and 1 so-called twin and with 3 people in the room it was like canned sardines. Some other rooms looked slightly bigger but for some reason we ended up with the tiniest. Luckily it was ground floor so I was spared the weight lifting. Last 2 nights the HVAC system did not work (had to manually reduce the mechanical heater to cool the room down) No microwave in the room and staff would not replenish the coffee/sugar etc without being asked. Never got extra pillow/comforter either even after asking. I have lived in all sorts of hotels/motels and in a few countries as well but this was literally the most claustrophobic experience of my life. For 100+ EUR per day I do expect a slightly bigger room. This is not central London or Tokyo
Stayed 5 nights in Dec 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noce stay

My stay was generally good. The room was very clean but unfortunately my particular room smelt of acetone, perhaps from a previous guest. The shower could've have been a bit warmer bit the flow of water was very good.You just need to watch out for the leathal stairs.
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre et salle de bain très propre. Climatisation dans la chambre. Personnel à l'écoute. Prix un peu chère .
Stayed 2 nights in Aug 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great stay very friendly staff
Stayed 2 nights in Apr 2019