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"The hotel is very beautiful and upscale, the staff were extremely pleasant and nice. The lobby, bar and dining room were beautifully kept. The room was spacious and beautiful. Tje entrance grounds were very pretty. We only had the following issues that in our opinion can be improved: Hot water in the shower: on first day it was lukewarm, they fixed it so was fine on days 2 and 3 but not so much on day 4. Shower: the part that controls the angle of the shower head (handheld) was loose so water only came straight down so one had to stand very close to the knobs. Toilet: the toilet seat had some stains that seemed were due to passage of time, regardless it was not pleasant. Bathroom sinks: the porcelains in both sinks had a few chips that made the sinks look like they were not clean."

"Staff very helpful particularly the manager who resolved an issue regarding my booking via Expedia staff asking fir his help."

"We love the European boutique hotels and this was great. The location is right where we wanted to be in the old town area with so many shops and restaurants and, of course, the Papal Palace. The hotel staff was very friendly, the lobby and breakfast area was spacious and our room was just right. It was larger than many European hotel rooms. There was plenty of room for our things and the bed was comfortable. It was also very quiet at night."

"Personnel accueillant, chambre spacieuse, calme et très propre. Je recommande."

"The name says it all. Great location to all the sites within the wall of the old city."

"Reception refused me to check-in although I have pre-paid incl breakfast. Rude, helpless guy at reception, first let me wait 10 mins as he was CHATTING to another guest without any eye contact or saying anything to me. Then he wanted a EUR 300 security deposit to my card, it did not work after searching 2 mins for the card machine. I gave him 300 in cash, he said "not acceptable". Then he tried another 5 mins to refund it via the non working card. My card worked before and after every time. I had to look for another hotel. My prepayment was not refunded as promised. I contacted Expedia, there is still no refund."

"We didn’t have breakfast and we didn’t need parking "

"Top qualité prix "

"Helpful staff in all areas reception and bar. Thev breakfast was a bit off as a coach party were in at 6:30 am and had cleaned it out by 7:15. Evening food ok but not as good as we have had at other Logis de France. Again the hotel seems aim at the coach party market. Hotel fabric was a bit tired and needs an upgrade, bath replaced by shower, USB charging points, electric car points in car park etc. One note was that the bath towels were very thin."