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"The security in this hotel is excellent. When I went to dinner, I left my bag which had my Passport, money, identification, everything, in the lobby. Their security cameras picked that up and the hotel receptionist took the bag and held it for me until I came back 15 minutes later when I realized I had left it!! The room itself was very comfortable. The bed was firm.. The shower and the water pressure were perfect. The air conditioner was easy to operate. I was able to get cappuccino at the front desk every morning although breakfast is available if you wanted it. They were extremely helpful in giving us directions to facilitate our parking. Everyone there was very friendly and accommodating. And the location was excellent. I would stay there again in a heartbeat. "

"Excellent "

"Amazing location and staff. Clean and comfortable"

"Great location"

"The staff were super friendly, helpful and professional. The hotel has a warm charm. The restaurant on the top floor is a must try, with the staff manning a dinner service that is top class. The rooms were clean, topped up daily with toiletries and waters. The breakfast has a wide variety of options and was topped up whenever possible. The location is right between some fantastic restaurants, independent shops and a short walk away from the leaning tower of Pisa. Overall we had a fantastic time and that was thanks to The Grand Hotel Duomo."

"At first there was some misundestanding/communication with the host. Before the arrival everything got clear. The host sent proper info for check-in and out in english. Everything went well with that. My room was nice and clear.It wasnt on the river/street side. Suite me well, more quiet. Also other guests behaved very respectfully and quietly. Complimentary from the host there was free coffee,tea, water bottle and a small juice. 2 bathrooms were well equiped - shampoo, showergel, toothpaste,hairdryers. Good location. Caring host. Grazie 🙂 "

"First of all, we really enjoyed where this hotel was located. It was within the city walls and a quick walk to anything we wanted to go to. We went on a beautiful walk around the walls one morning. The room itself was pretty spacious for three people and well taken care of. The staff were wonderful and very accommodating, they parked our car during our stay, helped us to our room, and gave wonderful recommendations. Their breakfast was delicious and provided a wide selection as well and they also provided snacks during the day in the lobby, including beer and prosecco which was an added bonus. Overall really enjoyed our stay here!"

"Efficient place for short trips. Great parking availability too."

"Free bikes to use to ride around the wall… loved "