"Si quieres un lugar para llegar y tener donde cocinar algo sencillo aquí es. La habitación con buena distribución y muy fácil de accesar al edificio con el móvil (para que no tengas esa presión de perder una llave). Solo si sigue las indicaciones del hotel porque no es de que literal diario alguien entre y limpie por ti."

"Lugar hermoso. Hay mucho que hacer en el área pero toma en cuenta que si vas a descansar y con niños recomendaría el otro de ellos que está cerca del mercado ya que hay mucho ruido de noche pero de verdad es hermoso el apartamento, si llegas antes de las 3 te recomiendo alquilar un loker con tiempo pues sino será muy incómodo llevarlas a otro lugar para luego regresar. Seguro que si volvería a este piso."

"Friendly staff"

"We really enjoyed our stay. Staff was amazing and very helpful. Room spacious and we found a lovely surprise and handwritten message on the mirror for our anniversary. Easy to walk through whole city but also metro Tribunal around the corner. Would recommend!"

"It was a reasonable price when all the other hotels were twice or three times as expensive. It is a good hotel when you want to just visit the Prado and Retiro Park."

"Extra small room, lots of safety issues, no proper curtain, no A/C, shower was to low, little animals walking into bathroom. I recommend Expedia to make a more accurate review of the products on your app."

"Serrano es de mis zonas favoritas en Madrid, así que quedarme aquí lo hace mucho más fácil. Lo unico es que mi habitacion tenia un olor parecido a cigarro, pero era algo más bien del hotel, se ofrecieron a poner la máquina de ozono para solventarlo, pero por lo demás todo excelente."

"Ideal location, 20 minutes from most attractions and airport. Contactless check in was ideal and room was modern and clean. Thanks again!"

"Check in was great . Nippy I’m sorry if I spell your name wrong . She was awesome . Nice and polite . Kitchen is great . I didn’t cook but just boiled the water . I used the plates .Nearby a lot of restaurant and pastry ,church in the corner . Great location . Manager was very nice . Highly recommend . In fact my daughter and her family stayed as well . "

"Great accommodation, communication and check in process. The reason for 4 stars and not 5 is (I’d have given it 4.5 if possible) is: (1) The microwave in our property was out of order (the host knew - it had a sticker on It saying so) and we were not told before we arrived, which was a bit annoying. They subsequently offered to move us to another but it was the evening by then, we were tired and only staying one night. Surely it would have been better to put us in a property with a working...

"Great place."