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Hotel Colonial Zaci by GuruHotel

3.5 star property
Central hotel with a rooftop terrace connected to a shopping center in Valladolid

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Photo gallery for Hotel Colonial Zaci by GuruHotel

Sundeck
Reception
Sundeck
Family Double Room, 2 Double Beds, Private Bathroom, City View | View from room
Reception
Hotel Colonial Zaci by GuruHotel blends historic charm with modern amenities next to a shopping center. Enjoy the library, rooftop garden, or outdoor entertainment area. Free WiFi keeps you connected, and the front desk is available 24/7.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom, City View

Deluxe Room, 1 Queen Bed, Private Bathroom, City View | View from room

Deluxe Room, 1 Queen Bed, Private Bathroom, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 15 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds, Private Bathroom, City View

Family Double Room, 2 Double Beds, Private Bathroom, City View | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Family Double Room, 2 Double Beds, Private Bathroom, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed, Private Bathroom, City View

Premier Suite, 1 King Bed, Private Bathroom, City View | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Premier Suite, 1 King Bed, Private Bathroom, City View

Highlights

Furnished patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Calle 42 #196 x 35 y 37, Centro, Valladolid, YUC, 97780

What's nearby

  • Mercado Municipal - 1 min walk - 0.0 km
  • Cathedral of San Gervasio - 3 min walk - 0.3 km
  • Cenote Zaci - 6 min walk - 0.6 km
  • Calzada de los Frailes - 6 min walk - 0.6 km
  • Convent de San Bernardino de Siena - 14 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 107 min drive

Restaurants

  • ‪Mesón del Marqués - ‬3 min walk
  • ‪Las Campanas - ‬4 min walk
  • ‪Hosteria Del Marques - ‬3 min walk
  • ‪Agustin Gusto - ‬2 min walk
  • ‪Eleganzza Restaurante - ‬5 min walk

About this property

Hotel Colonial Zaci by GuruHotel

Hotel connected to a shopping center
A rooftop terrace, a garden, and a library are just a few of the amenities provided at Hotel Colonial Zaci by GuruHotel. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area.
You'll also enjoy perks such as:
  • Free extended parking, plus self parking (surcharge)
  • Express check-out, express check-in, and a water dispenser
  • Luggage storage, a front-desk safe, and concierge services
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and furnished patios, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
  • Designer toiletries, showers, and hair dryers
  • 20-inch Smart TVs with Netflix
  • Private yards, separate sitting areas, and separate dining areas

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  • Free WiFi
  • Air conditioning
  • Housekeeping
9.4 out of 10, Exceptional, 73 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free extended parking on site
  • Self parking on site (surcharge)

Things to do

  • Library
  • TV in common areas

Family friendly

  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch smart TV
  • Netflix

Food and drink

  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

The property charges 4.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 4.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Colonial Zaci
Colonial Zaci By Guruhotel
Hotel Colonial Zaci by GuruHotel Hotel
Hotel Colonial Zaci by GuruHotel Valladolid
Hotel Colonial Zaci by GuruHotel Hotel Valladolid

Frequently asked questions

Is Hotel Colonial Zaci by GuruHotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Colonial Zaci by GuruHotel?

Extended parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Colonial Zaci by GuruHotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Hotel Colonial Zaci by GuruHotel?

Check-out is at noon. Late check-out is available for MXN 200 (subject to availability).

Where is Hotel Colonial Zaci by GuruHotel located?

Located in the heart of Valladolid, this hotel is steps from Francisco Canton Rosado Park, Chocolate Museum - Story Valladolid, and Mercado Municipal. Cathedral of San Gervasio and Valladolid Municipal Palace are also within 5 minutes.

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Reviews

Hotel Colonial Zaci by GuruHotel Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 113 reviews
Rating 8 - Good. 27 out of 113 reviews
Rating 6 - Okay. 10 out of 113 reviews
Rating 4 - Poor. 4 out of 113 reviews
Rating 2 - Terrible. 4 out of 113 reviews

Reviews

10/10 Excellent

J Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from this hotel. The location is excellent. You can walk to many different town locations (restaurants, the Main Park, the San Servacio Temple, Calzada de los Frailes). Staff was very attentive and friendly. The room was beautiful.
Stayed 2 nights in Jun 2024

6/10 Okay

Karla

Disliked: Amenities
It is near the city center and restaurants, which is a plus. There is very little hot water and no amenities.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marc-Olivier, chateauguay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2022

6/10 Okay

Gaulthier

Disliked: Property conditions & facilities
Excellent location. The room was very noisy and not so clean. Hot water was intermittent.
Stayed 1 night in Aug 2024

4/10 Poor

Eleonora

Disliked: Cleanliness, staff & service, property conditions & facilities
I woke up with a cocoroach in my bed, the little balcony they so advertise in their site was full of garbage and dirty months without cleaning at least, in the reception a client was complaining about the room not being made, thank God I only stayed one night..honestly AWFUL, I was going to book for other days but of course i ill never return to the place..how can u grade it excellent in your site...NO WAY
Stayed 1 night in Apr 2025

6/10 Okay

Sophia Alloh

Liked: Cleanliness, staff & service
I liked that this hotel was just steps away from the city center and all the restaurants, but the room was extremely small, there was very loud music outside until late, and our window faced the stairs which people could look right in to our room. There was no pool and the rooftop was very bare. Didn’t have a restaurant in the lobby, they offer you coffee in the morning but it was turned off and cold and there was nowhere to sit to enjoy the coffee.
Stayed 1 night in Sep 2022

6/10 Okay

Charles

Liked: Cleanliness, staff & service
AC stopped working in the middle of the night.
Stayed 1 night in Jun 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not understand how this property has been rated so highly. We really did not have a good stay. Our bathroom ceiling light was leaking the entire time. Every time you used the toilet you got dripped on and a huge wet patch. I reported this multiple times but the staff didn’t help. They said it was going to get fixed and never was. If I can give you any advice it would be to pay that little bit extra for a different hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Paola Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness
Compliqué d’accès
Stayed 2 nights in Aug 2025

10/10 Excellent

Guillaume

Liked: Amenities
Perfect location, staff is very nice
Stayed 4 nights in Aug 2025

8/10 Good

Laurence

Liked: Cleanliness, property conditions & facilities, room comfort

Bon séjour

Emplacement très central. Les lits sont confortables. Grande chambre. Il n’y a pas d’ascenseur et pas de prise en charge des bagages .
Stayed 2 nights in Jul 2025

10/10 Excellent

Ma Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Me la pasé muy bien todo está serca
Stayed 2 nights in Apr 2025

8/10 Good

Maurizio

Liked: Staff & service, property conditions & facilities, room comfort

Una buona soluzione

Hotel con una buona posizione. Comodissimo il loro parcheggio. Ragazza alla reception molto disponibile. Camera buona senza molte pretese.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

sufficient for 2 nights in a central location

we stayed at the hotel for two nights and rated the stay as adequate for the price. the hotel staff were not exactly workhorses, and were always on their cell phones and sitting around in the lobby instead of helping with luggage or holding doors. the rooms were okay, if not totally clean. you have enough space, but no refrigerator. Hot water only comes after a few minutes. the worst: the noise from the street, the neighboring rooms or the fountain in the courtyard. the best: the central location and working a/c
Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bonito con una ubicación céntrica, tiene un pequeño roof en donde puedes estar disfrutando de parte de la vista de la ciudad. En nuestra habitación encontramos algunos cabellos en el colchón y batallamos un poco porque había varios mosquitos.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Super beliggenhed - uhøfligt personale

Super beliggenhed - tæt på både busstation og centrum. Værelset var rigtig nydeligt og med en stor altan, men der var en meget skarp lugt af noget uidentificerbart. Derudover kunne man ikke få varmt vand i bruseren, og man måtte ikke smide toiletpapir i toiletterne. Personalet var meget dårlige til engelsk, og generelt ikke særlige imødekomne / høflige.
Stayed 2 nights in Jul 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Esta bonito
Stayed 1 night in Jul 2024

10/10 Excellent

David Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Muy comodo y limpio
Stayed 1 night in Jun 2024

8/10 Good

Rosa María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel chiquito y agradable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto bello e centralissimo-
Stayed 1 night in Dec 2023

10/10 Excellent

Mr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL SERVICIO DE WIFI ES MALO. LA PROGRAMACIÓN DE TV ES RESTRINGIDA Y MALA CONEXIÓN. EL CONTROL REMOTO NO FUNCIONABA BIEN.
Stayed 3 nights in Dec 2023

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon emplacement

Hotel en plein centre, literie de qualité
Stayed 2 nights in Nov 2023

8/10 Good

Sanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne locatie voor ons verblijf in Valladolid. Het was alleen wel gehorig, maar verder prima nette kamer.
Stayed 2 nights in Sep 2023