Chalets in Vallée d'Ossau

"Our host Elisabeth was wonderful. Nothing was too much. Friendly and spoke any great English thankfully which made our stay very positive. The room was great and so was the bathroom and toilet. The bedroom over overlooked the alps. Breakfast was tasty and fresh. The meal that was prepared on arrival (precooked) was delicious prepared and cooked with her own fair hand. Thank you and hopefully we can come back to see you. Robert and. Pam. "

"The space is great but the hot tub is set to a clean mode that never gets hot enough and the sauna doesn't work at all. Additionally, the house is not clean despite the hefty cleaning fee you need to pay in cash. There are literally cobwebs plus spider webs in every room. "

"Pros: Beautiful view of lake and mountains from the balcony. Very convenient for Le Train d'Artouste. Cons: Must provide your own, sheets, pillowcases, towels, toilet tissue, paper towels, trash bags, soap and other toiletries that are commonly provide by hotels and other overnight facilities. You must clean the place when you leave. Apartment consists of one room with a small kitchen, dining area with two lounges covered with smelly blankets. and a loft with two small bedrooms. Both bedrooms have sloped ceiling like an attic. Hit my head a couple of times. Beds are small and not suitable for anyone taller than 6 feet. The apartment is on the third floor with no elevators. Only closets for hanging clothes was locked or filled with cleaning tools and supplies Shower and toilet are on the first level. Stairs to the loft are narrow and slippery, very dangerous Concierge office is not open, I use Expedia when traveling because I do not like surprises, This booking was full of unpleasant surprises. Very disappointed. When we arrived, we were lucky to find a kind waiter in an adjoining restaurant who spoke English and contacted the caretaker who works from home. Although the caretaker seemed surprised that we were there, he did do his best to accommodate. Suggestion to the owners: If you are going to offer the apartment on an international platform such as Expedia, communications should be in multiple languages in addition to French, particularly Spanish, and English. "

"Very enjoyable stay"

"Emplacement très intéressant. Maison très bien équipée où tout a sa place de façon fonctionnelle. Escalier abrupte, mais pour la nuit ce n'est pas un problème car la toilette est en haut à coté de la chambre. Bien que nous le sachions, les draps et serviettes ne sont pas fournis mais auraient été appréciés."

"This is a lovely location- we would have liked to stay longer. "

"Lovely property in good location. Good communication and ease of access. Great showers/bathrooms, kitchen, lounges etc, and pool. Just could do with a spruce up in places, a new or cleaned barbecue, and one or two towels replaced!"

"A wonderful property mid way up the into the mountains. Cabin was a little small for our family of five. About 15 minutes to the Col d'Aubisque and 15 minutes down into Larun. It is a well placed property. The pool was a great way to relax after a day in the mountains. The hotel attendants were very nice, multi-lingual, and helpful. "