"I stayed for 16 nights on a business trip. Having access to a laundry facility was a huge plus. Unfortunately, this was the only good thing about this place.
The hotel displayed a 3-star rating at the entrance but falls short of many requirements for this rating:
- The room is cleaned only once a week.
- Some staff do not speak English.
- Cleaning staff are not present on weekends.
On my first night (which falls on a weekend), I spotted a cockroach in my room and killed it. I then requested staff to remove the cockroach, but was told that cleaning staff were not on-site. Subsequently, the ants took care of the cockroach for me.
Midway through my 1st week, my door handle fell off. Fortunately, a member of staff fixed it the following day.
On my last 3 nights, the air conditioning broke down in the middle of June. The room got very hot at night.
The gym has no air conditioning or ventilation.
The hotel is also double-used as a student accommodation. Many fellow residents are therefore very loud.
Given the affordable price, I would have been happy staying here if these shortcomings were communicated first-hand. The 3-star rating is therefore misleading.
I might have to stay here again in the future due to the hotel's proximity to where I work. Therefore, I hope the listed issues can be fixed."
