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"The hotel was right next to the cruise port. Pan Pacific offered luggage transport to the cruise ship for a gratuity, we were surprised to be upgraded to a beautiful suite: dining table six chairs, huge bathroom with large jetted tub, rain shower and separate area with toilet and bidet. There was also a half bath, sitting area and office space "

"The staff were extremely helpful and friendly. The room was well situated and clean. Overall a great little hotel"

"This property is over the top in everything. Nothing else even compares. If I had to come up with anything to improve, it would be expand on the in-room dining selection for dinner. We will always return."

"Very comfortable "

"Great hotel and location "

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"Me: "Where would you prefer to live? [our home city] or Vancouver?" My 4 year old: "I prefer to live in... this hotel!" We had a blast at the River Rock hotel during May long weekend. Our little one loved the swimming pool, and we had the bonus of having a room right above the SkyTrain and in the flight path of planes taking off from YVR... built-in free entertainment! Really close to places we like to visit in Richmond too... restaurants, shopping, Richmond Night Market. Plus easy access to the highway to go into the city. Our room was clean and comfortable. Check-in/out was easy too. My only criticism is the layout of the resort meant a bit of a long walk each day to get to the parking lot (across the street and then on the other side of the resort), and the swimming pool was tricky to find. Signage could be clearer. Also the elevators in the parking lot were broken, along with some of the elevators in the resort itself. "

"Easy walk to Stanley park. "

"Friendly staff, helpful with all questions... I will definitely stay here again "