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"This is an amazing place!! I wish we could have stayed here for 2 weeks. Every employee remembered our name, the service was amazing! For a large resort they made it feel small. Every detail was taken care of and surpassed! The location is incredible beautiful. We enjoyed every moment."

"I’m so glad that I stayed in this hotel, so clean and comfortable "

"This is our second time at Los Lagos. We are big fans of the pools, beautiful property, and impressive breakfast buffet. We got a larger room set up with additional beds this time and the location plus views were lovely. We really enjoy Costa Rican hospitality everywhere but have nothing but great things to say about the service staff. We will be back!"

"Great view of the mountains and volcano, great restaurants and stuff "

"I booked late in the day and everything was perfectly prepared when I arrived. The staff even brought my suitcase up three flights of steps without me asking! The welcome drink was especially refreshing as well. "

"Great property"

"It’s fantastic, the food is delicious, the place is peaceful and beautiful. We loved everything."

"great property"

"Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!"