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"I can’t say enough great things about my stay at the Baymont Hotel West in Madison! From the moment I arrived, every staff member I encountered went above and beyond to make me feel welcome and taken care of. Their customer service is truly top-notch, friendly, professional, and always eager to help with a smile. Whether I had a question, needed a recommendation, or just a quick request, the team responded quickly and with genuine kindness. It’s clear they take pride in their work and care deeply about their guests' comfort and experience. The hotel itself was clean, comfortable, and conveniently located, but it’s the amazing staff that truly made my stay exceptional. Thank you for making my trip to Madison so enjoyable. I’ll definitely be returning and recommending Baymont Hotel West to friends and family!"

"Very good breakfast "

"Clean room, pool. Friendly staff. Our bathroom had a large walk in shower. Very nice. Pool was perfect temp as was hot tub. Nice breakfast. Very quiet as well."

"Some very good food options close by but you have to look for them. It's a shame they don't have any advertisements at the hotel. Bed was very comfortable. After a Long Day's Drive I slept well"

"Great all around; smooth check-in, nice room, good breakfast, pets allowed for a reasonable fee. Especially appreciated that we were allowed a late checkout to spend a little extra time with family and friends before going our separate ways."