Find hotels near Victoria Gardens Shopping Centre, Melbourne from AED 326

"Great hotel"

"Family room worked out great for our family of 3. They held our bags in locked room until we check-in. Check-in was easy and fast. Called the desk because our room was too hot. They turned on the air conditioning in our room and then it was comfortable. Checkout was just leave the room keys at front desk. "

"Excellent locations, very poor room services, staff communication and maintenance,"

"5 stars all round. The room was fabulous with amenities far beyond expectations. Staff, especially Bianca, were very helpful and friendly. Parking was very secure and easily accessible. Location in Richmond was excellent especially in close vicinity to the Epworth Hospital where we had an appointment for medical treatment."

"Parking was easy, staff very friendly and helpful. Room clean and bed comfortable. "

"Amazing location, deluxe river view room had sensational views."

"This is the 2nd time we have stayed there; the 1st time was much better. Quite disappointed; we stayed for 2 nights and basically had no TV as it did not work. We were told on the 1st night they would have a look at it first thing in the morning when reception was open, but we had to contact them ourselves to remind them, as no one made the effort to come and look at it, only to be told on the phone that they had no replacement and there were no other rooms available to move us. So basically, spent a whole weekend with no TV. We also discovered on the 1st night that we only had 1/4 roll of toilet paper, which was ridiculous. So we made another call to them, requesting them to bring us more, which they did in their own good time (Lucky we didn't have the runs). We asked for a couple, but only got one. The coffee table and desk table tops were quite dirty. The freezer compartment in the bar fridge was broken and unusable, basically hanging by a wire thread. The kitchenette was useless as it was not equipped for use, no sponge, etc. And the minute you walked into the building, it had that musky wet smell! They didn't seem very apologetic, especially since they had no TV and couldn't even offer a discount/voucher for the inconvenience. I had to prompt/suggest some kind of compensation, but all they could offer was a late checkout. Seriously, why would anyone want to spend an extra 2 hours there? To look at the walls?? What a joke"

"Staff were ok but mostly not engaged with customers."

"Comfortable "