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Mercure Wien City

4.0 star property
Mercure Wien City in Vienna offers a prime location near Karmeliter Market, perfect for exploring attractions with knowledgeable staff.

Choose dates to view prices

This upscale Vienna retreat offers practical amenities that make exploring easy. Travelers appreciate the on-site car rentals, convenient snack bar, and in-room WiFi. The multilingual staff provides concierge services and tour assistance that previous guests consistently praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is AED 500
AED 564 total
includes taxes & fees
14 Jun - 15 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 26 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Mercure Wien City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Wien City?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Wien City on 14 June 2026 start from AED 500, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Mercure Wien City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Wien City?

Check-out is at noon. Late check-out is available for EUR 59 (subject to availability).

Where is Mercure Wien City located?

Located in Leopoldstadt, this hotel is within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. Schwedenplatz and St. Ruprecht's Church are also within 10 minutes. Salztorbrücke Tram Stop and Marienbrücke Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 118 out of 224 reviews
Rating 8 - Good. 79 out of 224 reviews
Rating 6 - Okay. 21 out of 224 reviews
Rating 4 - Poor. 3 out of 224 reviews
Rating 2 - Terrible. 3 out of 224 reviews

Reviews

Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean , good staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Perfect location for a city break. Very quiet room with everything you could want. Breakfast was amazing and the staff at breakfast were super friendly and efficient.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for tourists
Stayed 5 nights in Dec 2025
Verified

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Nice little hotel in a good location
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service
Great location for the price
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Cleaning staff was courteous and flexible. Front staff was helpful and pleasant.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Easy access by foot or tube into town.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel… really near metro/ tram… really nice places to eat near by
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable modern hotel in a great central location with very friendly staff. We really enjoyed our weeklong stay and would highly recommend.
Stayed 7 nights in May 2025
Verified

6/10 Okay

giovanni

Liked: Cleanliness, staff & service
Cleaning team very good,room was very small,only get a clothes rack,had to live out of a suitcase,expensive for what you get,hotel in need of some spending on it.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money, soundproof rooms, great location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good breakfast. I will come back to this hotel on my next visit to Wien!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, clean and comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dorenda Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a supermarket and cafe nearby
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was central - near shops and restaurants Would stay there again
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

I would.stay again

Friendly staff, great location just across the canal, good value
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

María de los Ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

jose luis ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , great service and staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Shahla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it. Close to shops and restaurants.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and location

Great place, just across the river from the city, 10 mins walk into the centre.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mandy Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely reception and staff Comfortable bed Kettle and fridge in the room Good variety at breakfast Easy access to get anywhere Eateries near by and varied No evening restaurant or bar at the hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

ianiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Friendly staff. Absolutely great experience
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location.

Had a wonderful stay at the hotel. Everything was very nicely appointed. Room was nice, clean and very comfortable.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, with lots of dining options near by, although tourist places are a bit further afield.
Stayed 4 nights in Sep 2024